Summary
Overview
Work History
Education
Skills
Interests
Timeline
Generic

Caroline Hooper

Summary

At Cavender's Boot City, I excelled in customer service and cash management, enhancing customer satisfaction and loyalty through exceptional service and efficient transaction handling. My proactive approach in mentoring and teamwork significantly contributed to operational improvements, showcasing my strong work ethic and collaborative skills. Achieved a notable decrease in queue times, underscoring my commitment to efficiency and excellence.

Overview

Work History

Cashier

Cavender's Boot City
05.2024 - 08.2024
  • Greeted customers entering store and responded promptly to customer needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Stocked, tagged and displayed merchandise as required.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.
  • Answered questions about store policies and addressed customer concerns.
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.
  • Contributed to store success by maintaining high standards of cleanliness throughout the facility.
  • Mentored new employees on cashier duties and best practices, improving overall staff performance.
  • Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
  • Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
  • Exceeded productivity goals through consistent attention to detail and organization during busy shifts.
  • Managed inventory levels effectively, reducing stock shortages and minimizing wastage.
  • Supported marketing initiatives by setting up and maintaining promotional displays.
  • Contributed to significant decrease in queue times by streamlining checkout process.

Education

No Degree -

Whitehouse Highschool
Whitehouse, TX
05-2026

Skills

  • Customer service
  • Customer assistance
  • Work ethic and integrity
  • Patience and empathy
  • Time management skills
  • Cash handling and management
  • Cleaning and sanitizing
  • Team collaboration
  • Customer service excellence
  • Written and verbal communication
  • Order taking
  • Product restocking

Interests

  • Gym Workouts
  • High-Intensity Interval Training
  • Club Volleyball
  • Wake Surfing
  • Outdoor Lifeskills
  • Team Sports
  • Hunting
  • Fishing

Timeline

Cashier

Cavender's Boot City
05.2024 - 08.2024

No Degree -

Whitehouse Highschool
Caroline Hooper