Caroline Jennings
Subway
Lake Village,AR
23
years of professional experience
Dynamic customer service professional with a strong work ethic and integrity, proven at Whataburger. Skilled in accurately processing transactions and resolving customer concerns, enhancing satisfaction and loyalty. Adept at maintaining operational efficiency and safety, while fostering a welcoming environment that prioritizes empathy and effective communication.
Work History
Cashier
9 Years 1 Month- Processed customer orders accurately using POS system and handled cash, card, and mobile payments.
- Delivered fast, friendly guest service while resolving basic order concerns at front counter and drive-thru.
- Verified order accuracy before handoff to support smooth service and reduce remakes.
- Maintained clean, organized register area, dining space, and service stations throughout shift.
- Followed food safety, sanitation, and cash-handling procedures to maintain compliance and trust.
- Supported team during rush periods by prioritizing orders and communicating clearly with kitchen staff.
- Replenished condiments, cups, and supplies to keep guest-facing areas ready for continuous service.
- Assisted with balancing register transactions and preparing end-of-shift closing duties.
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Cashier
2 Months- Processed customer orders accurately using POS system and handled cash, card, and mobile payments.
- Delivered fast, friendly guest service while resolving basic order concerns at front counter and drive-thru.
- Verified order accuracy before handoff to support smooth service and reduce remakes.
- Maintained clean, organized register area, dining space, and service stations throughout shift.
- Followed food safety, sanitation, and cash-handling procedures to maintain compliance and trust.
- Supported team during rush periods by prioritizing orders and communicating clearly with kitchen staff.
- Replenished condiments, cups, and supplies to keep guest-facing areas ready for continuous service.
- Assisted with balancing register transactions and preparing end-of-shift closing duties.
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Salesperson
4 Years 9 Months- Greeted customers and identified needs to recommend electronics, appliances, and home products.
- Explained product features, warranty options, and financing plans to support informed purchase decisions.
- Processed sales transactions accurately using point-of-sale systems and payment procedures.
- Maintained strong product knowledge across inventory, promotions, and available service offerings.
Receptionist
2 Years 4 Months- Greeted patients, visitors, and vendors, maintaining professional front-desk experience.
- Answered multi-line phones, routed calls, and relayed accurate messages promptly.
- Scheduled appointments and updated calendars using healthcare office systems.
- Verified patient demographics and insurance information for accurate registration records.
Customer Service Representative
5 Years 9 Months- Assisted customers with product location, pricing questions, and store policies
- Processed transactions accurately at register while maintaining efficient checkout flow
- Resolved customer concerns professionally, escalating complex issues to appropriate team members
- Handled returns, exchanges, and refunds according to company procedures
Package Handler
4 Years 6 Months- Loaded and unloaded packages from trailers, containers, and conveyor systems following safety procedures
- Sorted shipments by destination, routing code, and service level to support accurate package flow
- Scanned barcodes and labels to track packages and verify shipment handling status
- Stacked, staged, and organized parcels to maintain efficient dock and sort operations
Package Handler
3 Years 6 Months- Loaded and unloaded packages from trailers, containers, and conveyor systems with consistent attention to safety procedures.
- Sorted packages by destination, service type, and routing requirements to support accurate shipment flow.
- Scanned barcodes and verified labels to ensure proper handling and tracking throughout distribution process.
- Lifted, stacked, and organized packages to maximize trailer space and maintain efficient warehouse operations.
Education
- Physiological
Skills
Customer service
Customer assistance
Work ethic and integrity
Patience and empathy
Timeline
Cashier
Subway
09.2026 - CurrentRead More
Package Handler
UPS
03.2021 - 09.2024Read More
Package Handler
FedEx
08.2020 - 02.2025Read More
Customer Service Representative
Albertsons LLC
01.2015 - 10.2020Read More
Receptionist
Summit Health Care
02.2008 - 06.2010Read More
Salesperson
Conns Electronics
02.2005 - 11.2009Read More
Cashier
Whataburger Restaurants LLC
05.2004 - 06.2013Read More
Tarrant County College
from Physiological
Read More