Caroline Lynch
Milford,MI
Summary
Adaptable service professional with a background in many different areas related to customer service. Recognized for strong client relations, conflict resolution, and team collaboration. Committed to maintaining cleanliness, supporting guests, and delivering efficient and smooth service in fast-paced settings.
Overview
5
5
years of professional experience
Work History
Server
Baypointe Golf Club
West Bloomfield, Michigan
06.2026 - Current
- Delivered exceptional customer service to consistently meet guest needs and ensure satisfaction.
- Provided exceptional service to a high volume of daily customers.
- Monitored guest satisfaction and promptly addressed service requests to enhance dining experience.
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Coordinated with kitchen staff to manage customer allergies and special requests, ensuring safe dining experiences.
- Delivered meals and beverages to tables and banquet functions.
- Delivered food orders promptly and courteously.
- Reset tables efficiently between dining shifts to prepare for new guests. , and kept dining areas clean throughout shifts.
- Performed opening and closing duties such as setting up the dining area restocking supplies.
Assistant to the Funeral Director
Lynch and Sons Funeral Home
Walled Lake, Michigan
06.2021 - Current
- Provided compassionate bereavement support to families during their time of loss.
- Guided guests through funeral home services with calm, respectful support.
- Managed phone calls and inquiries, providing compassionate client communication to support families in their time of need.
- Greeted visitors and assisted with paperwork and administrative tasks to ensure a smooth service experience.
- Maintained chapel readiness, visitation rooms, and funeral home appearance.
- Maintained cleanliness and organization throughout the workplace, contributing to a respectful and welcoming environment.
- Answered the door, made coffee, and responded to phone inquiries during service.
Cashier
Razberrys Frozen Yogurt
Commerce, Michigan
06.2026 - 08.2026
- Greeted guests and processed frozen yogurt orders at the register.
- Operated cash register with accuracy and efficiency, processing various payment methods to facilitate smooth transactions.
- Balanced cash drawer and verified payment totals to ensure accurate financial reporting during closing duties.
- Assisted customers with flavor selections and self-serve frozen yogurt options.
- Ensured cleanliness of checkout area and front counter to enhance customer experience at Razberry's Frozen Yogurt.
- Restocked cups, spoons, napkins, and topping stations throughout the shift.
- Answered customer questions about menu items, flavors, and store policies.
- Organized dining area to create a welcoming environment for guests. and supported smooth guest service.
- Learned the roles of other departments to provide coverage and keep the store operational.
Education
High School Diploma -
Walled Lake Western
Walled Lake06-2026
Skills
- Customer service
- Guest relations
- Team collaboration
- Time management
- Conflict resolution
- Phone etiquette
Timeline
Server
Baypointe Golf Club
06.2026 - Current
Cashier
Razberrys Frozen Yogurt
06.2026 - 08.2026
Assistant to the Funeral Director
Lynch and Sons Funeral Home
06.2021 - Current
High School Diploma -
Walled Lake Western