Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Caroline Raizel Santos

Everett,MA

Summary

Proven Unit Coordinator at Mass General Hospital, adept in staff scheduling and enhancing patient education. Spearheaded operational improvements, achieving seamless patient flow and elevating care standards. Excelled in team collaboration and effective communication, ensuring optimal support for patients and families. Demonstrates a strong blend of analytical prowess and empathetic patient engagement.

Overview

2
2
years of professional experience

Work History

Unit Coordinator

Mass General Hospital
12.2023 - 07.2024
  • Identified and facilitated resolution of unit operational problems independently, collaborating with manager to resolve complex problems.
  • Collaborated, communicated and engaged with family and support system to support client healing process.
  • Achieved appropriate patient flow by admitting, transferring and discharging patients in computer system and notifying appropriate personnel of patient status verbally and through signage.
  • Employed effective communication with patients and families, physicians and other healthcare team members related to patient condition.
  • Received physicians and visitors on unit, identifying, acknowledging and responding to patient, physician and staff needs to meet operational and care needs of parties.

Research Assistant

McLean Hospital
07.2023 - 11.2023
  • Kept abreast of current industry, scientific and regulatory developments and issues.
  • Participated in lab meetings and project presentations.
  • Trained and supervised junior technicians in laboratory protocols.
  • Assisted scientists by collecting and organizing laboratory data.
  • Coordinated and managed laboratory projects and experiments.

Dialysis Technician

Private
07.2022 - 04.2023
  • Set-up equipment for dialysis and primed dialyzer in preparation for use.
  • Performed routine quality control and safety checks on all equipment.
  • Measured and recorded patients' pre-dialysis and post-dialysis vital statistics.
  • Explained dialysis procedures and hemodialysis machine operation to patients prior to treatment to ease anxieties.
  • Personal Care assistant

Education

Bachelor of Science - Nursing

Simmons University
Boston, MA
08.2026

Skills

  • Staff Scheduling
  • New Resident Orientation
  • Resident Care Plan
  • Document Control
  • Records Management
  • Patient Education
  • Supply Restocking

Languages

Portuguese
Native or Bilingual
English
Native or Bilingual

Timeline

Unit Coordinator

Mass General Hospital
12.2023 - 07.2024

Research Assistant

McLean Hospital
07.2023 - 11.2023

Dialysis Technician

Private
07.2022 - 04.2023

Bachelor of Science - Nursing

Simmons University

Similar Profiles

CREATE PROFILE
Caroline Raizel Santos