- Photography and Videography
- Travel
- Tennis
- Content Creation
Caroline Rose
Jonesboro,AR
Summary
Dynamic leader with a proven track record at Shadrachs Coffee, enhancing brand visibility and fostering an inclusive culture. Expert in communications strategy and social media content development, I spearheaded successful rebranding and crisis management, achieving significant audience growth. Skilled in marketing strategy and team motivation, I excel in driving engagement and operational excellence.
Overview
7
7
years of professional experience
Work History
Director of Communications
Shadrachs Coffee
10.2017 - Current
- Improved social media presence with tailored content strategies for each platform, resulting in higher audience engagement.
- Managed crisis communication, mitigating negative publicity during high-profile incidents.
- Spearheaded rebranding initiative, aligning visual identity with company values and strategic direction.
- Championed internal culture initiatives that fostered a more inclusive workplace environment.
- Orchestrated successful product launches through well-coordinated PR efforts, garnering favorable reviews from both consumers and press outlets.
- Created social media content with consistent content and tone.
- Created shareable content that resonated with followers, driving increased engagement rates and audience growth.
- Educated colleagues on social media best practices, including proper use of hashtags, post formatting, and platform-specific features.
Manager
Shadrachs Coffee
06.2017 - Current
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Maximized performance by monitoring daily activities and mentoring team members.
- Controlled costs to keep business operating within budget and increase profits.
- Developed and maintained relationships with customers and suppliers through account development.
- Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
Education
Bachelor's in Business Management - Management & Entrepreneurship
Arkansas State University
Jonesboro, AR05-2022
Skills
- Marketing strategy
- Campaign coordination
- Influencer partnerships
- Photography
- Video content production
- Annual communication planning
- Social media campaign oversight
- Content coordination
- Branding management
- Communications strategy
- Social media content development
Interests
Timeline
Director of Communications
Shadrachs Coffee
10.2017 - Current
Manager
Shadrachs Coffee
06.2017 - Current
Bachelor's in Business Management - Management & Entrepreneurship
Arkansas State University
Similar Profiles
Ava FloresAva Flores
Barista at Shadrachs CoffeeBarista at Shadrachs Coffee
Allie RobbAllie Robb
Assistant Manager at Shadrachs CoffeeAssistant Manager at Shadrachs Coffee
Dani Elizabeth DiehlDani Elizabeth Diehl
Barista at Shadrachs Coffee CompanyBarista at Shadrachs Coffee Company