Operated cash register and POS system to receive payment by cash, check and credit card.
Welcomed customers, offering assistance to help select store options.
Helped with purchases and signed customers up for rewards program.
Greeted customers promptly and responded to questions.
Ensured compliance with all safety regulations within the store environment.
Delivered high level of customer service to patrons using active listening and engagement skills.
Lifeguard
Royal Melbourne Country Club
Long Grove, IL
06.2023 - 08.2023
Led swimmer instructional lessons with participants of varying ages to share optimal swim techniques and promote strength building, with an emphasis on age-appropriate competency and in-water confidence.
Reported any unsafe conditions or suspicious activity to management immediately.
Cleaned, brushed and vacuumed pool to keep clean.
Utilized training, rescue techniques and proper equipment to aid distressed people.
Inspected rescue tubes and buoys regularly to ensure they are in good condition.
Monitored behaviors for safety violations and took steps to prevent further violations.
Watched over swimmers to respond quickly to distress situations.
Patrolled to identify anyone needing assistance and offered immediate care.
Communicated regularly with supervisors regarding any issues that arose during shifts.
Educated patrons about safe swimming practices through public announcements.
Monitored surrounding environment constantly to watch for potential risks.
Education
Bachelor of Science - Business Economics
Tulane University
New Orleans, LA
04-2027
High School Diploma -
Adlai E Stevenson High School
Lincolnshire, IL
05-2024
Skills
Point-of-sale system
Financial records oversight
Empathy and patience
Order packaging
Product recommendations
Customer relations
Cash drawer balancing
Written and verbal communication
Sales expertise
Data entry
Cash handling expertise
Online orders preparation
Records maintenance
Payment posting
Affiliations
2 Sport Varsity Athlete for 3 years, Swimming and Water Polo (State Championship Winner)
Swim Instructor for Children
Youth Swim Coach
Current Member of Asian American Student Union
Accomplishments
Entered University as a Sophomore having earned AP credits for an entire school year