Caroline Schwamb
Ogunquit
Summary
Dynamic Emergency Communications Specialist at the Biddeford Police Department with proven expertise and information gathering and incident documentation. Demonstrated exceptional problems-solving abilities while coordinating responses during crises, ensuring timely communication. Recognized for maintaining confidentiality and attention to detail, contributing to effective law enforcement operations and community safety.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Emergency Communications Specialist
Biddeford Police Department
Biddeford
03.2024 - Current
- Utilized department databases to assist law enforcement in identifying suspects and/or evidence critical to solving cases.
- Acted on the Biddeford Police Department's Social Media Team with the goal of effective communication and information sharing.
- Operated emergency communication systems to ensure timely and accurate information dissemination.
- Monitored multiple radio channels for incoming messages and coordinated responses effectively.
- Developed and maintained comprehensive documentation of incidents and communications for future reference.
- Collaborated with law enforcement and emergency services to streamline information exchange during crises.
Reserve Police Officer
Ogunquit Police Department
Ogunquit
06.2022 - 09.2024
- Assisted the Deputy Chief in handling and securing the Ogunquit Police Department’s Property/Evidence room. The role consisted of documenting every piece of property/evidence, noting it, organizing the room, entering each piece into a new system. and noting any discrepancies in the system.
- Enforced local laws and regulations to maintain public safety and order.
- Conducted routine patrols, identifying potential hazards and ensuring community security.
- Responded to emergency calls, providing timely assistance and support to citizens.
- Collaborated with community members to foster trust and enhance police-community relations.
Education
Bachelor Of Arts (B.A.) - Criminology, Business Administration
Stonehill College
Easton, MA05.2023
Skills
- Incident documentation
- Information sharing
- Problem solving
- Professionalism and integrity
- Attention to detail
Certification
- Emergency Medical Technician (EMT) Certification
Additional Courses Taken
- AP AB Calculus (scored 5 on AP Test)
- AP BC Calculus (scored 4 on AP Test)
- Crash Reporting
- Crime Scene Processing
- Critical Incidents
- Domestic Violence, Public Safety Group
- De-Escalation Techniques
- Forced Door Entry
- Interview Techniques
- Mechanics of Arrest
- Restraint, and Control (MARC)
- Situational Use of Force
Courses Taught
Money Smart for Older Adults, 04/01/23, Ogunquit, Maine, Taught the FDIC's course to educate the citizens about fraud (what it is, how it presents, and how to counteract it).
Accomplishments
- Exemplary Service Award
- Perfect Attendance Award
Timeline
Emergency Communications Specialist
Biddeford Police Department
03.2024 - Current
Reserve Police Officer
Ogunquit Police Department
06.2022 - 09.2024
Bachelor Of Arts (B.A.) - Criminology, Business Administration
Stonehill College