Caroline Souk

• Managed patient scheduling and appointment confirmations
• Handled patient inquiries and provided assistance via phone, e-mail and in person
• Verified nsurance and checked reterrals
• Maintained accurate demos while following HIPAA guidelines

Prepared and served a variety of beverages and food to large volumes of customers

Maintained a clean working environment in compliance with TABC and Health Department

Processed tabs and keptvaccurate liquor inventory

Excelled at multi tasking on busy shifts while creating and maintaining good rapport with patrons

• Managed patient scheduling and appointment confirmations
• Handled patient inquiries and provided assistance via phone, e-mail and in person
• Verified nsurance and checked reterrals
• Maintained accurate demos while following HIPAA guidelines

Supervised front desk and MA staff, providing training and support to optimize performance

Handled all insurance referrals, verifications and prior authorizations

Maintained all scheduling for appointments, surgeries, and procedures

Managed all issues and complaints with patients, billing, staff and providers