Caroline Spagnualo
Jordan
Summary
Dynamic and results-driven professional with a strong background in customer service and data management, honed at Joe Romano Chevrolet. Proven ability to enhance client relationships and streamline processes, leveraging exceptional problem-solving skills and cash handling expertise to drive efficiency and satisfaction. Committed to fostering teamwork and collaboration in fast-paced environments.
Highly motivated [Type] Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased revenue, improving buying experience, and elevating company profile with targeted markets. Consistently recognized for sales performance and excellence in customer service.
Overview
19
19
years of professional experience
Work History
Sales Associate
Sams Club
Syracuse, NY
05.2015 - 09.2017
- Assisted customers with product selection and inquiries to enhance shopping experience.
- Maintained product displays and inventory levels to ensure store organization and efficiency.
- Processed transactions accurately while fostering a friendly environment for shoppers.
- Collaborated with team members to implement promotional strategies and optimize sales performance.
- Trained new associates on company policies, sales techniques, and customer service standards.
Data Entry Clerk
McIntosh Communications
Syracuse, NY
04.2010 - 06.2013
- Entered and maintained accurate data within company databases to ensure information integrity.
- Processed incoming data efficiently, adhering to established protocols and timelines.
- Collaborated with team members to identify and resolve discrepancies in data entries.
- Updated client records regularly, ensuring compliance with privacy regulations.
Automotive Parts Assembler
Bosch Automotive
Easley, SC
02.2004 - 05.2006
- Assembled automotive components following precise specifications and quality standards.
- Operated assembly line machinery to enhance production efficiency and output consistency.
- Conducted quality inspections on finished products ensuring adherence to safety regulations.
- Collaborated with team members to streamline assembly processes, reducing rework rates.
- Trained new employees on assembly techniques and safety protocols, fostering skill development.
- Monitored inventory levels of parts and materials, coordinating with supply chain for timely replenishment.
Accounts Receivable Clerk
Joe Romano Chevrolet
Syracuse, NY
04.1998 - 01.2004
- Processed customer invoices and ensured accurate billing information.
- Reconciled accounts receivable transactions to maintain financial integrity.
- Managed collections efforts, following up on outstanding payments promptly.
- Collaborated with sales team to resolve billing discrepancies efficiently.
- Led training sessions for new staff on accounts receivable procedures.
- Submitted cash and check deposits and generated cash receipts to record money received.
- Provided exceptional customer service when addressing client inquiries about their account status or billing concerns, building strong, long-lasting relationships.
Education
High School Diploma -
Liverpool High
Liverpool, NY01-1993
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Problem-solving
- Exceptional customer service
- Outgoing personality
- Cash handling
Timeline
Sales Associate
Sams Club
05.2015 - 09.2017
Data Entry Clerk
McIntosh Communications
04.2010 - 06.2013
Automotive Parts Assembler
Bosch Automotive
02.2004 - 05.2006
Accounts Receivable Clerk
Joe Romano Chevrolet
04.1998 - 01.2004
High School Diploma -
Liverpool High