Caroline Wright
Maumelle,AR
Summary
Dynamic and results-driven professional with extensive experience in customer service at Altitude Trampoline Park. Proven ability to manage cash transactions accurately while fostering teamwork and collaboration. Recognized for critical thinking and conflict management skills, ensuring a safe and enjoyable environment for all guests. Committed to excellence and maintaining high standards.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Cashier
Altitude Trampoline Park
Fayetteville, AR
11.2024 - 05.2025
- Helped customers at the front desk with checking in, buying jump passes, and answering questions
- Handled cash and card payments accurately and kept my register balanced
- Watched over trampolines to make sure everyone followed safety rules
- Stepped in quickly when accidents happened and reported them to the right people
- Kept the park clean and organized, especially during busy times
- Worked as a team during events and birthday parties to keep things running smoothly
Food Runner
TopGolf
Little Rock, AR
12.2023 - 05.2025
- Delivered food and drinks quickly and accurately to guests throughout the venue.
- Checked orders for accuracy and presentation before running them to the tables.
- Communicated with kitchen and service staff to keep things moving smoothly.
- Helped keep guest areas clean and stocked, especially during busy shifts.
- Made sure guests had everything they needed and followed up with a friendly attitude
- Stayed on my feet and worked fast in a high-energy, team-focused environment.
Host
Cheers Maumelle
Maumelle, AR
04.2023 - 08.2024
- Greeted guests upon arrival and provided them with menus.
- Assisted other departments when needed such as bussing tables or delivering food orders.
- Assisted with any needs coworkers or customers had.
- Managed reservations.
- Ensured a smooth, welcoming experience for guests.
Head Lifeguard
Maumelle Community Center
Maumelle, AR
04.2022 - 08.2024
- Maintained cleanliness of the pool deck, locker rooms, and other areas associated with the aquatic facility.
- Provided emergency response for medical or other emergencies as needed.
- Inspected facilities regularly for any hazards that could be detrimental to swimmers' safety.
- Instructed staff in proper use of safety equipment including CPR and AED certification training.
- Managed 7-10 employees each shift.
- Dealt with any conflicts patrons had.
- Checked pool levels hourly.
- Consistently running around, assisting my staff with their needs.
- Taught swim lessons for ages 2-12+
Maumelle Community Center
Maumelle, AR
08.2022 - 05.2024
- Helped set up and break down equipment for sports games, classes, and community events.
- I greeted guests, answered questions and phone calls, and gave directions around the facility.
- Supervised gym and activity areas to ensure rules were followed and everyone stayed safe.
- Assisted with check-ins, memberships, and keeping track of schedules or sign-ups.
- Provided excellent customer service at all times while interacting with both internal and external customers.
Education
Bachelor of Science - Animal Sciences
University of Arkansas
Fayetteville, ARSkills
- Customer service
- Critical thinking
- Computer skills
- Collaboration
- Leadership
- Organizational skills
- English
- Adaptability
- Conflict management
- Credit and cash transactions
- Work ethic and integrity
- Basic math
- Problem solving
- Interpersonal skills
- Time management
- Customer service
- Initiative
- Management Teamwork
Certification
- CPR Certified
- ServSafe Certified
References
References available upon request.
Timeline
Cashier
Altitude Trampoline Park
11.2024 - 05.2025
Food Runner
TopGolf
12.2023 - 05.2025
Host
Cheers Maumelle
04.2023 - 08.2024
Maumelle Community Center
08.2022 - 05.2024
Head Lifeguard
Maumelle Community Center
04.2022 - 08.2024
Bachelor of Science - Animal Sciences
University of Arkansas
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