Caroline Kamm
Sequim
Summary
Detail-oriented professional with strong communication and multitasking skills. Proven ability to support teams and enhance customer satisfaction through accurate information delivery and efficient workflow management. Experienced in fostering teamwork and collaboration to keep a positive work environment. Skilled in managing complex tasks and paperwork, ensuring accuracy and compliance with regulatory standards.
Overview
20
20
years of professional experience
Work History
Title Clerk
Koenig Subaru
Port Angeles, WA
05.2025 - Current
- Facilitated smoother transactions, coordinating with sales departments to ensure all necessary documents were collected and processed in timely manner.
- Collaborated with various departments to ensure smooth workflow for title processing and delivery.
- Processed vehicle titles and registrations efficiently to ensure timely completion.
- Assisted customers with title inquiries, providing accurate information and support.
- Supported administrative tasks related to vehicle sales, enhancing overall operational efficiency.
- Maintained confidentiality and security of personal information to protect customer privacy and prevent identity theft.
Specialized Foster Parent
DCYF and Indian Chikd Welfare
Sequim, WA
05.2024 - 08.2025
- Collaborated with social workers to develop individualized care plans for each child.
- Maintained accurate documentation of daily activities and progress reports for case reviews.
- Coordinated with multidisciplinary teams to ensure comprehensive support services were delivered effectively.
- Coordinated with therapists, educators, and other professionals to ensure all aspects of each child''s needs were met.
- Maintained detailed records of children's progress, medical appointments, and school activities for regular review by caseworkers.
- Cared for medically fragile children in need of extensive support.
- Maintained detailed case histories, metrics and reports to meet strict standards.
- Contributed to court proceedings, advocating for family's best interests and recommending balanced solutions.
Private Nanny
Molly Martin
Sequim, WA
02.2022 - 05.2024
- Communicated regularly with parents about child's progress, addressing concerns and providing updates.
- Implemented daily routines for optimal child development and created a structured environment.
- Organized engaging activities that incorporated age-appropriate educational components for cognitive development.
- Fostered a nurturing environment, ensuring emotional support and safety for children in care.
- Supported emotional growth by helping children navigate conflicts with empathy and understanding while teaching problem-solving skills.
Receptionist
Sunnyside Automotive
Sequim, WA
01.2020 - 09.2021
- Managed front desk operations, ensuring seamless customer service and efficient appointment scheduling.
- Coordinated communication between departments to streamline workflow and enhance service delivery.
- Handled customer inquiries and complaints, providing timely resolutions to enhance client satisfaction.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Handled cash transactions and maintained sales and payments records accurately.
Owner Chevron Station and Automotive Repair
Wilderness Chevron and Automotive Repair/Maple Valley Auto Repair and Muffler
Maple Valley, WA
01.2006 - 05.2019
- Managed day-to-day business operations.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
- Trained and motivated employees to perform daily business functions.
- Negotiated contracts with suppliers for better pricing and terms, reducing overall costs for the business.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Managed and responded to correspondence and inquiries from customers and vendors.
- Handled day to day accounting processes to drive financial accuracy.
- Input financial data and produced reports using Napa Fast Tracs.
Education
Bachelor of Arts - Early Childhood Education
Central Washington University
Ellensburg, WASkills
- Documentation and file management
- Accuracy and precision
- Excellent communication
- Multitasking abilities
- Teamwork and collaboration
- Administrative skills
- Customer and client relations
- Work Planning and Prioritization
Timeline
Title Clerk
Koenig Subaru
05.2025 - Current
Specialized Foster Parent
DCYF and Indian Chikd Welfare
05.2024 - 08.2025
Private Nanny
Molly Martin
02.2022 - 05.2024
Receptionist
Sunnyside Automotive
01.2020 - 09.2021
Owner Chevron Station and Automotive Repair
Wilderness Chevron and Automotive Repair/Maple Valley Auto Repair and Muffler
01.2006 - 05.2019
Bachelor of Arts - Early Childhood Education
Central Washington University