Carolyn Barton
Savannah,GA
Summary
Successful pharmacy technician bringing several years of experience in filling prescriptions with expert accuracy, building relationships with customers and promoting teamwork within pharmacy settings. Knowledgeable about regulatory guidelines and policies governing fraud, waste and abuse.
Skilled Pharmacy Technician with background in medical prescription assistance and customer service. Experience includes managing medication inventory, providing patient counseling, and assisting pharmacists with prescription fulfillment. Strong communication skills, knowledge of pharmacy law and ethics, ability to manage multiple tasks simultaneously highlight abilities. Previous roles have showcased commitment to patient care, efficiency improvement in workflow management, and fostering relationships with healthcare providers.
Flexible professional offering extensive history of excellent customer service and precise prescription formulation. Versed in relevant regulations with dedication to ethical practices.
Efficient professional in healthcare support, known for high productivity and ability to complete tasks swiftly. Possess strong skills in medication dispensing accuracy, inventory management, and customer service. Excel in communication, teamwork, and adaptability, ensuring seamless operations within pharmacy settings.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Pharmacy Technician
CVS Pharmacy
Savannah, Georgia
01.2021 - 01.2025
- Assisted pharmacists in filling prescriptions accurately and efficiently.
- Assisted pharmacists in compounding sterile products according to state regulations.
- Prepared medications for dispensing by counting, pouring, labeling, and verifying doses.
- Resolved customer complaints in a timely manner while maintaining professionalism at all times.
- Retrieved medication from shelves based on physician orders and delivered them to pharmacists for review.
- Ensured compliance with all federal, state, local laws and company policies related to pharmacy operations.
- Maintained daily inventory of pharmaceuticals and ensured proper storage conditions.
- Organized work areas so that everything was easily accessible when needed.
- Reported any discrepancies or errors in medication ordering or filling processes immediately to the pharmacist on duty.
- Managed filing of prescriptions, both electronically and manually.
- Received payment from customers and processed credit card transactions when necessary.
- Verified accuracy of medication labels before they were dispensed to customers.
- Collaborated with other healthcare professionals such as nurses or physicians regarding drug therapies or treatments for patients.
- Performed data entry for patient profiles, billing information and prescription orders into the pharmacy software system.
- Kept accurate records of controlled substances received and dispensed in accordance with DEA regulations.
- Provided customer service to patients by answering questions about medications and health-related topics.
- Collaborated with other healthcare professionals to ensure optimal patient care.
- Participated in continuing education and training to stay current with pharmacy practices and technology.
- Transmitted claims to insurance companies for payment and reconciled EOBs.
- Created new customer profiles and updated demographics, allergies, and new medications in pharmacy computer systems.
General Manager
The Draft Room at Berwick
Savannah, GA
03.2018 - 12.2021
- Implemented employee recognition programs to motivate staff members towards achieving organizational goals.
- Established and maintained effective communication with staff members to ensure efficient operations.
- Analyzed existing processes for effectiveness and developed new systems as needed to enhance overall productivity levels.
- Assisted in the recruitment process by interviewing potential candidates for open positions.
- Resolved customer complaints quickly while maintaining high quality standards of service delivery.
- Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
- Coordinated training activities for employees to ensure compliance with company policies and procedures.
- Created a positive work environment by developing team building activities that encouraged collaboration among departments.
- Maintained relationships with vendors to obtain the best pricing on supplies and materials.
- Ensured compliance with local health department regulations regarding food safety standards.
- Developed and implemented operational strategies to improve efficiency, reduce costs, and maximize customer satisfaction.
Education
Some College (No Degree) - Nursing
Savannah Technical College
Savannah, GASkills
- Billing support
- Insurance reconciliation
- FDA compliance
- Drug utilization review
- Drug inventory management
- Patient confidentiality
- HIPAA
- Resolving customer issues
- Insurance verification
- Answering customer questions
- Supporting pharmacy operations
- Patient education and counseling
- Pharmacy law compliance
- Proper labeling procedures
- Insurance billing
Certification
- Certified Immunizer
- CPR Certified
- Pharmacy Technician License
Timeline
Pharmacy Technician
CVS Pharmacy
01.2021 - 01.2025
General Manager
The Draft Room at Berwick
03.2018 - 12.2021
Some College (No Degree) - Nursing
Savannah Technical College