Carolyn Charnock
Charleston,WV
Summary
Experienced communications professional with a strong background in media relations and event planning. Known for designing impactful promotional campaigns and effectively managing media engagements to strengthen brand presence and community connection.
Overview
39
39
years of professional experience
Work History
Public Relations/Marketing Director
Kanawha County Emergency Ambulance Authority
Charleston, WV
09.2012 - 07.2026
- Coordinated with management team to devise promotional campaigns integrating social media, print materials, press releases, and website content to enhance brand visibility.
- Guided the brand messaging and positioning, ensuring consistency across all channels and touchpoints.
- Executed digital marketing campaigns across social media platforms and website.
- Developed press releases and promotional materials to convey key information effectively
- Coordinated press conferences, preparing information packets, advisories, and bullet points for speakers to ensure clear communication and media engagement.
- Designed and maintained web pages and social media profiles with engaging, up-to-date content.
- Designed and procured public education materials, including printed items, pop-up banners, and giveaways for effective outreach at public events.
- Collaborated on agency-wide social events, including coordinating with vendors, on-site preparation and management during the event.
Executive Director
Metro 911
Charleston, WV
07.1998 - 07.2012
- Led operations and budget management for county's fully consolidated 911 Center, ensuring effective service delivery.
- Oversaw the construction of Kanawha County's first fully consolidated 911 Center.
- Developed and implemented community outreach programs educating children on calling 911, enhancing public safety awareness.
- Coordinated press conferences, creating information packets and visuals to ensure clear communication and effective media engagement.
- Planned and executed public events, both in the community and at the 911 Center.
Assistant Mayor
City of Charleston
Charleston, WV
10.1996 - 07.1998
- Managed media inquiries and facilitated timely interviews with key personnel to ensure effective communication.
- Crafted speeches and statements for executive leadership during public appearances.
- Organized press conferences, coordinating logistics and delivering clear messaging to maximize audience impact.
- Developed press materials to enhance media engagement and event visibility.
Reporter
Charleston Daily Mail
Charleston, WV
09.1990 - 10.1996
- Reported on local events and issues, including state government and the courts.
- Attended press conferences and public meetings to capture timely information.
- Digested complicated topics and conveyed them in a clear and understandable way to provide meaningful coverage to a wide audience.
Summer Secretary
Covington & Burling
Washington, DC
05.1987 - 08.1989
- Typed and formatted memoranda to support Summer Associates' projects.
- Answered incoming calls, took messages, and transferred calls to appropriate personnel.
Education
Journalism for Liberal Arts Graduates -
Poynter Institute For Media Studies
St. Petersburg, FL08-1990
Bachelor of Arts - Political Science
Duke University
Durham, NC05-1990
Skills
- Digital marketing
- Communication management
- Content creation
- Event planning
- Creative problem solving
- Proficient with Microsoft Office applications
- Proficient with Adobe Creative Cloud programs, including Photoshop, InDesign and Illustrator
- Website management, proficient in HTML and CSS
Timeline
Public Relations/Marketing Director
Kanawha County Emergency Ambulance Authority
09.2012 - 07.2026
Executive Director
Metro 911
07.1998 - 07.2012
Assistant Mayor
City of Charleston
10.1996 - 07.1998
Reporter
Charleston Daily Mail
09.1990 - 10.1996
Summer Secretary
Covington & Burling
05.1987 - 08.1989
Journalism for Liberal Arts Graduates -
Poynter Institute For Media Studies
Bachelor of Arts - Political Science
Duke University