Carolyn Franke
Callahan
Summary
Focused office coordinator with several years of experience. Enthusiastic and well-organized with drive for continuous improvement. Adept in implementing process enhancements to boost team productivity and office efficiency.
Energetic Office Manager equipped to support day-to-day operational functions and accomplish business goals. Blends advanced organizational, technical and business expertise to enhance workflows. Focused on attentively assisting office staff and customers and identifying opportunities for improvement.
Well-rounded professional possessing excellent clerical and team support abilities. Skilled in scheduling meetings and appointments and organizing office operations. Punctual professional committed to satisfying customer needs and meeting office demands.
Overview
25
25
years of professional experience
Work History
Office Coordinator
Ajax Company
Jacksonville
03.2018 - Current
- Managed office supplies and inventory for efficient daily operations.
- Coordinated scheduling and meetings for staff and executives.
- Assisted in onboarding new employees through training and orientation.
- Handled correspondence, ensuring timely communication within the office.
- Maintained filing systems for easy document retrieval and organization.
- Supported project management by tracking deadlines and deliverables.
- Developed office procedures to enhance workflow efficiency and effectiveness.
- Collaborated with vendors to secure services and negotiate contracts.
- Created and maintained filing systems, both paper and electronic.
- Greeted visitors and directed them to the appropriate area or person.
- Maintained office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; evaluating new office products; placing and expediting orders for supplies.
- Followed up with customer inquiries via phone or email promptly.
- Provided administrative support for all departments in the organization as necessary.
- Coordinated office operations and procedures to ensure organizational effectiveness and efficiency.
- Organized workloads to streamline tasks and efficiently oversee day-to-day operations under tight deadlines.
- Supported other teams with various administrative tasks when required.
- Assisted with special projects as requested from time-to-time by management team.
- Compiled data, tracked changes, and created reports in Excel spreadsheets.
- Balanced and updated computer accounting records and physical petty cash, including receipt documentation and expense tracking.
- Monitored office budget expenditures on a monthly basis.
- Reviewed documents for accuracy before submission to external parties such as clients or vendors.
- Completed benefits paperwork, processed employee incident reports and performed data entry tasks to maximize team productivity.
- Processed payroll for employees, accounting for taxes, leave, and special reimbursements or commissions.
- Input accurate account data to efficiently update company database and maintain detailed records.
- Prepared invoices, reports, memos, letters, financial statements, and other documents.
- Managed office inventory and placed new supply orders.
- Managed, scheduled and coordinated office functions and activities for employees.
- Managed office budget to handle inventory, postage and vendor services.
- Handled scheduling and managed timely and effective allocation of resources and calendars.
- Resolved customer complaints or answered customers' questions.
- Developed work schedules according to budgets and workloads, covering priority tasks.
- Delegated work to staff, setting priorities and goals.
Office Manager
Ace Auto Recovery
Jacksonville
11.2008 - 03.2018
- Managed daily office operations and administrative tasks efficiently.
- Coordinated scheduling and maintained calendars for executives and staff.
- Supervised front desk activities and ensured excellent customer service.
- Trained new employees on office procedures and company standards.
- Facilitated communication between departments to streamline processes.
- Maintained accurate records and filed documents systematically.
- Answered phone calls, responded to emails, routed mail and coordinated courier services.
- Managed office inventory and placed new supply orders.
- Tracked invoices and payments to ensure accuracy of accounts receivable and payable information.
- Monitored payments due from clients and promptly contacted clients with past due payments.
- Managed front desk operations including greeting visitors, answering questions or directing them to appropriate personnel.
- Resolved customer inquiries in a timely manner while maintaining positive relationships with clients.
- Performed general bookkeeping duties such as reconciling bank statements and creating journal entries.
- Supervised staff members, organized schedules and delegated tasks.
- Reviewed files and records to obtain information and respond to requests.
- Oversaw receiving and organizing correspondence, answering and forwarding calls and creating business letters and records.
Office Manager
Montgomery Frams
Jacksonville
08.2000 - 10.2008
- Managed daily office operations and administrative tasks efficiently.
- Coordinated scheduling and maintained calendars for executives and staff.
- Supervised front desk activities and ensured excellent customer service.
- Organized office supplies and maintained inventory for smooth operations.
- Developed policies to improve workflow and enhance team collaboration.
- Trained new employees on office procedures and company standards.
- Facilitated communication between departments to streamline processes.
- Maintained accurate records and filed documents systematically.
- Maintained filing system for records, correspondence and other documents.
- Answered phone calls, responded to emails, routed mail and coordinated courier services.
- Managed office inventory and placed new supply orders.
- Tracked invoices and payments to ensure accuracy of accounts receivable and payable information.
- Monitored payments due from clients and promptly contacted clients with past due payments.
Education
Jefferson Davis Highschool
Jacksonville, FLSkills
- Office management
- Inventory control
- Scheduling coordination
- Document organization
- Budget monitoring
- Customer relationship management
- Vendor negotiation
- Project tracking
- Employee training
- Problem solving
- Time management
- Report preparation
- Data entry accuracy
- Team collaboration
- Workflow oversight
- Contract coordination
- Inventory coordination
- Maintenance scheduling
- Office administration
- File organization
- Vendor engagement
- Client relations
- Scheduling expertise
- Mail handling
- Report generation
- Technical support
- Meeting planning
- Schedule coordination
- Bookkeeping
- Office equipment maintenance
- Customer service
- Inventory auditing
- Budgeting and finance
- Business management
- Vendor relations
- Expense reporting
- Scheduling
- Workflow planning
- Staff training
- Payroll processing
Timeline
Office Coordinator
Ajax Company
03.2018 - Current
Office Manager
Ace Auto Recovery
11.2008 - 03.2018
Office Manager
Montgomery Frams
08.2000 - 10.2008
Jefferson Davis Highschool