Carolyn Lanza
Andover,NJ
Overview
12
12
years of professional experience
1
1
Certification
Work History
Residential Counselor
Center for Family Services
Hackettstown, NJ
03.2026 - Current
- Facilitated group sessions of 8-20 consumers to promote social skills and emotional well-being.
- Promoted independent living skills through coaching residents in daily tasks such as meal preparation, hygiene, and budgeting.
- Developed strong rapport with consumers through empathetic listening and compassionate communication strategies.
- Provided guidance to new Residential Counselors during their onboarding process, supporting successful integration into the team environment.
Behavioral Health Technician
Moving Mountains Recovery
Randolph Township, NJ
10.2024 - 04.2025
- Assisted clients in daily living activities to promote independence and recovery.
- Monitored client behavior and reported changes to treatment team for effective intervention.
- Conducted client rounds to check on residents.
- Delivered compassionate care under challenging circumstances, consistently demonstrating resilience and adaptability when faced with unexpected obstacles or setbacks in patient progress.
- Performed client intake procedures according to internal standards for new admissions.
Sales Associate/Key Holder
Sherwin-Williams
Ledgewood, NJ
10.2016 - 05.2019
- Assisted customers in selecting paint products, offering expert advice on color matching and application techniques.
- Maintained organized inventory, ensuring accurate stock levels and timely replenishment of merchandise.
- Demonstrated product features through engaging presentations, enhancing customer understanding and satisfaction.
- Processed transactions efficiently using POS systems, ensuring accuracy and promoting a smooth checkout experience.
- Open/close store and nightly deposits
Tech
Pocono Mountain Recovery Center
Henryville, PA
09.2014 - 10.2016
- Facilitated groups of 10-15 diverse clientele, promoting peer support, healthy coping mechanisms and substance use.
- Conduct intake of a new client and discharges
- Monitor client behaviors
- Transportation to/from appointments and meetings
- Monitor medication and count at the end of each shift
Education
Bachelor of Arts - Psychology
Ramapo College
Mahwah, NJ05-2026
Certification
CPR/First Aid Certified
Timeline
Residential Counselor
Center for Family Services
03.2026 - Current
Behavioral Health Technician
Moving Mountains Recovery
10.2024 - 04.2025
Sales Associate/Key Holder
Sherwin-Williams
10.2016 - 05.2019
Tech
Pocono Mountain Recovery Center
09.2014 - 10.2016
Bachelor of Arts - Psychology
Ramapo College