Carolyn McCloud
Williamsburg,VA
Summary
MSW with over 15 years of experience providing mental health support services to vulnerable populations in the Historic Triangle community. Experienced conflict resolution counselor dedicated to building and strengthening family resiliency. Trained in substance abuse prevention and intervention strategies serving at-risk adolescents and their families in the 9th Judicial District.
Overview
16
16
years of professional experience
Work History
Psychological and Substance Abuse Services Program Manager I
York County Government-Juvenile Services Division
York County, VA
01.2017 - Current
- Supervises and directs daily operations of the Psychological & Substance Abuse Services (PSAS) Program staff and their case loads.
- Collaborates with the Ninth District Court Services Unit to ensure program and service delivery aligned with Juvenile Justice System standards.
- Prepares reports and collects data needed to submit reports to the Department of Juvenile Justice, to ensure the division maintains its accreditation.
- Assesses and evaluates the client's functioning and develops a treatment plan specific to the needs identified.
- Serves as a consultant to staff and community agencies, providing expertise in assessing needs, coordinating services, and making referrals.
- Plans for future sessions using combined recommendations.
- Provides crisis intervention services as needed.
- Designed and created a comprehensive parent group curriculum titled 'Parenting for Success: Promoting a Drug-Free Teen Life.'
- Facilitated the establishment and operation of Anger Control Education Group.
Psychological and Substance Abuse Services Counselor II
York County Government-Juvenile Services Division
York County, VA
01.2013 - 01.2017
- Assessed and evaluated the client population.
- Served as a consultant to other staff and community agencies regarding assessments, coordination of services, and referrals.
- Provided crisis intervention services.
- Maintained chronological and detailed progress notes on each client.
- Documented contacts with family members, service providers, and referral agent working with the family.
- Planned for sessions to include session goal, intervention plans, and specific skill instruction.
- Provided individual and group counseling to guide clients in areas of social and emotional needs.
- Prepared youth residential care reintegration into home environment and prepared families to receive youth; met with parents, educators, or other relevant persons to inform them of clients' progress, and counseled clients in the area of behavioral management.
- Provided both written and oral reports to the Juvenile and Domestic Relations Court in six localities; reported to administration on the progress or status of new clients and made recommendations as to the appropriateness of the program for specific youths and their families.
Director of Family and Resident Services/Social Services
Envoy of Williamsburg Nursing and Rehabilitation
Williamsburg, VA
01.2012 - 01.2013
- Completed a social history and psychosocial assessment for each resident that identifies social, emotional, and psychological needs
- Participated in the development of a written, interdisciplinary plan of care for each resident that identifies the psychosocial needs of the resident, the goals to be accomplished for those needs/issues, and the appropriate social worker interventions
- Ensured support and education to residents/family members to assist in their understanding of placement and facility issues in addition to referring them to the appropriate social service agencies when the facility does not provide the needed services
- Coordinated the resident discharge planning process and made referrals for appropriate home care services prior to the resident’s return to the community.
Parent Group Facilitator Consultant
Child Development Resources
Williamsburg, VA
01.2009 - 01.2012
- Facilitator for parent groups for families enrolled in the CHIP, Early Head Start, and Infant Parent Programs in collaboration with family consultants
- Conducted individual in-home visits linking families with community resources
- Provided developmental screening assessments
- Provided counseling to mothers enrolled in the Developmental Monitoring program
- Documented all parent group activities, concerns, and reported back to supervisor.
Education
Masters of Social Work (MSW) -
Virginia Commonwealth University
Richmond, VABachelor of Arts in Human Services -
Elon University
Skills
- Clinical Skills
- Strong professionalism
- Time management skills
- Outstanding verbal and written communication skills
- Excellent Rapport Building skills
- Empathetic listener
- Experienced counselor
- Adobe Applications
- Budget Development
- MS Office Applications
Research
Conducted graduate level research at Virginia Commonwealth Health Care Systems (VCU) studying the relationship between stressors and burnout among hospital social workers, 2011.
Training
- SASSI CERTIFIED-Clinical Interpretation and Administration and Scoring, 9th District Court Service Unit, Williamsburg, VA, 2014
- Thinking for a Change Certified Facilitator Training, Department of Juvenile Justice, Williamsburg, VA, 2018
- Certified Clinical Trauma Specialist-Individual Training, Williamsburg Quarter Path Conference Center, Williamsburg, VA, 2021
- Aggression Replacement Training, Department of Juvenile Justice, Ashland, VA, 2022
- Screening for Experiences and Strengths (Seas) Training, Department of Juvenile Justice, Online Training, 2022
- Restorative Justice Conferencing for the Department of Juvenile Justice, International Institute for Restorative Practices, Bethlehem, PA, 2022
Timeline
Psychological and Substance Abuse Services Program Manager I
York County Government-Juvenile Services Division
01.2017 - Current
Psychological and Substance Abuse Services Counselor II
York County Government-Juvenile Services Division
01.2013 - 01.2017
Director of Family and Resident Services/Social Services
Envoy of Williamsburg Nursing and Rehabilitation
01.2012 - 01.2013
Parent Group Facilitator Consultant
Child Development Resources
01.2009 - 01.2012
Masters of Social Work (MSW) -
Virginia Commonwealth University
Bachelor of Arts in Human Services -
Elon University
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