Carolyn Pequeno
Houston,TX
Overview
3
3
years of professional experience
Work History
Waitress
Gus's World Famous Fried Chicken
03.2025 - Current
- Increased customer satisfaction by providing attentive, friendly service and promptly resolving issues, resulting in repeated customers and positive reviews.
- Developed strong communication skills by interacting with diverse customers daily, resulting in confident and professional customer interactions.
- Maintained high service quality during peak hours by efficiently managing multiple tables.
Event Staff Member
POST Houston
11.2024 - 12.2026
- Provided exceptional customer service to all guests and escalated concerns where needed.
- Reduced entry wait times by scanning tickets and verifying credentials.
- Supported crowd control efforts by guiding guests and coordinating with security staff, ensuring orderly movement throughout the venue.
Sales Associate
Tilly's Clothing Store
11.2023 - 06.2024
- Met sales targets by applying product knowledge and effective selling techniques, resulting in consistent goal achievement
- Increased sales revenue by proactively engaging customers and recommending relevant products, resulting in higher average transaction value
- Adapted quickly to store procedures by learning systems and policies efficiently, resulting in improved performance.
Education
High School Diploma -
MacArthur High School
Houston, TXSkills
- I am skilled at managing multiple tasks efficiently, and maintaining a positive, professional attitude i have exceeded strong costumer service, communication, and interpersonal skills in fast-paced environments These skills have strengthened my ability to work collaboratively with teams, adapt quickly to changing situations, and consistently meet service expectations ensuring smooth operations, customer satisfaction, and a welcoming experience in every role
Languages
English
Full Professional
Spanish
Native or Bilingual
Timeline
Waitress
Gus's World Famous Fried Chicken
03.2025 - Current
Event Staff Member
POST Houston
11.2024 - 12.2026
Sales Associate
Tilly's Clothing Store
11.2023 - 06.2024
High School Diploma -
MacArthur High School