Carolyn Suwanski
Algonquin,IL
Summary
Thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines. Known for reliability and adaptability, with a desire to learn and apply new skills.
Overview
21
21
years of professional experience
Work History
Manager, Sales and Customer Support
Aircraft Check Services
Crystal Lake, IL
05.2005 - Current
- Processed customer orders, delivered exceptional customer service and met sales support objectives.
- Demonstrated versatility within the role by performing various duties including customer support, sales calls, data entry and shipping & receiving.
- Contributed to a positive work environment by mentoring junior team members and sharing best practices in technical sales support engineering.
- Maintained filing systems improving document retrieval efficiency.
- Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
- Entered data into system and updated customer contacts with information to keep records current.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Contributed to a positive work environment by providing support to colleagues when needed in various tasks or projects.
- Used QuickBooks to manage bookkeeping.
Education
Bachelor of Science - Elementary Education/Montessori Education
Xavier University
Cincinnati, OH05-1991
Skills
- Teamwork
- Customer service
- Attention to detail
- Multitasking
- Reliability
- Organizational skills
- Adaptability and flexibility
- Rapport and relationship building
Timeline
Manager, Sales and Customer Support
Aircraft Check Services
05.2005 - Current
Bachelor of Science - Elementary Education/Montessori Education
Xavier University