DOROTHY RICKETTS
Dillon,CO
Summary
Detail-oriented professional with experience providing cleaning services. Skilled in using variety of cleaning products and equipment. Possesses excellent organizational and multi-tasking skills and provides excellent customer service. Reliable housekeeper dedicated to maintaining cleanliness and upkeep for facilities and rooms. Skillful in quickly preparing rooms for guests, overseeing laundry and monitoring grounds for general repairs. Positive and energetic professional comfortable working with minimal supervision.
Overview
9
9
years of professional experience
Work History
Housekeeper
Hotel Indigo
Silverthorne, CO
02.2022 - Current
- Demonstrated flexibility in adjusting work schedule according to fluctuating occupancy rates.
- Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
- Enhanced guest satisfaction by ensuring thorough cleaning and timely room turnovers.
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Dusted picture frames and wall hangings with cloth.
- Restocked room supplies such as facial tissues for personal touch with every job.
- Returned emptied garbage receptacles to proper locations.
- Handled requests for extra linens, toiletries and other supplies.
- Swept high ceilings, tight spaces and around furniture to remove built up dust and cobwebs.
Housekeeper
Doubletree By Hilton
Breckenridge, CO
03.2019 - 12.2021
- Handled requests for extra linens, toiletries and other supplies.
- Swept high ceilings, tight spaces and around furniture to remove built up dust and cobwebs.
- Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
- Ran special errands, including retrieving dry cleaning and making requested purchases.
- Demonstrated flexibility in adjusting work schedule according to fluctuating occupancy rates.
- Changed bed linens and collected soiled linens for cleaning.
- Scrubbed floors with special cleaners and equipment to achieve deep clean.
- Eliminated germs and minimized infection risk with expert bathroom and kitchen cleanings.
- Polished fixtures to achieve professional shine and appearance.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
Housekeeper
Edge Water Condo
Florida
03.2017 - 11.2018
- Handled requests for extra linens, toiletries and other supplies.
- Demonstrated flexibility in adjusting work schedule according to fluctuating occupancy rates.
- Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
- Swept high ceilings, tight spaces and around furniture to remove built up dust and cobwebs.
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Eliminated germs and minimized infection risk with expert bathroom and kitchen cleanings.
- Maintained a spotless environment for guests through diligent daily housekeeping tasks.
- Restocked towels and amenities in bathrooms, bedrooms and kitchen spaces.
- Changed bed linens and collected soiled linens for cleaning.
- Restocked cleaning storage cabinets, carts and baskets for easy use.
- Ensured all rooms met hotel cleanliness standards by conducting regular inspections and addressing any issues promptly.
- Completed special housekeeping actions such as turning mattresses on set schedule.
- Washed and put away kitchen dishes, utensils and glassware.
Housekeeper
Ameristar
Black Hawk, CO
03.2015 - 11.2016
- Ensured all rooms met hotel cleanliness standards by conducting regular inspections and addressing any issues promptly.
- Restocked cleaning storage cabinets, carts and baskets for easy use.
- Maintained a spotless environment for guests through diligent daily housekeeping tasks.
- Restocked towels and amenities in bathrooms, bedrooms and kitchen spaces.
- Changed bed linens and collected soiled linens for cleaning.
- Maximized efficiency of housekeeping operations through effective communication with team members and supervisors.
- Eliminated germs and minimized infection risk with expert bathroom and kitchen cleanings.
- Polished fixtures to achieve professional shine and appearance.
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Contributed to property upkeep by proactively identifying and reporting maintenance needs to management.
- Emptied waste paper and other trash from premises and moved to appropriate receptacles.
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Demonstrated flexibility in adjusting work schedule according to fluctuating occupancy rates.
- Ran special errands, including retrieving dry cleaning and making requested purchases.
Education
High School Diploma -
Made MC Cloud
Westmoreland Jamaica07.1982
Skills
- Floor Vacuuming
- Sorting and washing laundry
- Mopping and sweeping
- Building Maintenance
- Customer service-focused
- Bathroom cleaning
- Restroom Servicing
- Relationship Building
- Stain Removal
- Housekeeping
- Complex Problem-Solving
- Laundry Management
- Supply Restocking
- Multitasking and Prioritizing
- Fluent in english
- Supply Stocking
- Customer-Oriented
- Customer Inquiry and Response
- Deep cleaning expertise
- Quality control guidelines
- Equipment Disinfection
- Kitchen Cleaning
- Tile and grout care
- Eco-friendly Cleaning
- Physically strong
- Deep Cleaning Protocols
Timeline
Housekeeper
Hotel Indigo
02.2022 - Current
Housekeeper
Doubletree By Hilton
03.2019 - 12.2021
Housekeeper
Edge Water Condo
03.2017 - 11.2018
Housekeeper
Ameristar
03.2015 - 11.2016
High School Diploma -
Made MC Cloud