Carolyn Young
Summary
Dynamic and reliable cashier with extensive experience at Walmart Supercenter, excelling in customer service and cash handling. Proven ability to enhance customer satisfaction through effective communication and problem resolution. Skilled in POS systems and committed to maintaining operational efficiency while fostering positive customer relationships.
Overview
7
7
years of professional experience
Work History
Cashier
Popeyes
Milledgeville, GA
11.2025 - Current
- Processed customer transactions accurately and efficiently using point-of-sale system.
- Assisted customers with menu selections, providing product knowledge and recommendations.
- Maintained cleanliness and organization of the front counter and dining area.
- Handled cash and credit transactions, ensuring secure cash management practices.
- Provided exceptional customer service, addressing inquiries and resolving complaints promptly.
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Addressed customer needs and made product recommendations to increase sales.
- Promoted store promotions and incentive programs to increase overall sales revenue.
Cashier
Acme Supermarkets
Bear, DE
04.2021 - 05.2023
- Streamlined customer order processing utilizing point-of-sale systems.
- Provided outstanding customer service by promptly addressing inquiries and resolving issues.
- Assisted customers with lotter inquiries related to Western Union transactions. Supported return and refund processes for clients. Guided clients in resolving issues concerning lottery payments.
- Facilitated transaction processing for debit, credit, food stamps, and cash payments
Customer Service Representative
Teleperformance USA
Margate, FL
02.2020 - 04.2021
Cashier
Walmart Supercenter
Boca Raton, FL
06.2019 - 03.2020
- Processed customer transactions efficiently using point-of-sale systems.
- Maintained clean and organized workstations to enhance operational efficiency.
- Assisted customers with menu inquiries, demonstrating product knowledge and service skills.
- Collaborated with team members to ensure timely order fulfillment during peak hours.
- Implemented effective communication techniques to resolve customer concerns promptly.
- Worked flexible schedule and extra shifts to meet business needs.
- Helped customers complete purchases, locate items, and join reward programs.
- Assisted customers with returns, refunds and resolving transaction issues.
- Stocked, tagged and displayed merchandise as required.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
Education
High School Diploma - General Studies
Conrad High School
Wilmington, DENo Degree - Medical Assistant
Florida College of Medical And Dental Careers
Jacksonville, FLSkills
Customer service
Customer assistance
Work ethic and integrity
Patience and empathy
Time management skills
Cash handling
Customer service excellence
Reliability and punctuality
Cash register operation
Professionalism and courtesy
Cash register systems
Payment processing
Refunds and exchanges
Merchandise restocking
POS system operations
Payment collection
POS systems
ID verification
Attention to detail
Order packaging
Retail merchandising
Returns processing
Point of sale proficiency
Fraud prevention awareness
Loss prevention
Identification checks
Payment posting
Multitasking and organization
Empathy and patience
Data entry
Credit card processing
Basic math
Sales transactions
Dependability and reliability
Credit and cash transactions
Honest and dependable
Timeline
Cashier
Popeyes
11.2025 - Current
Cashier
Acme Supermarkets
04.2021 - 05.2023
Customer Service Representative
Teleperformance USA
02.2020 - 04.2021
Cashier
Walmart Supercenter
06.2019 - 03.2020
High School Diploma - General Studies
Conrad High School
No Degree - Medical Assistant
Florida College of Medical And Dental Careers