Carree Burns
Malden,MA
Summary
Dynamic and customer-focused professional with experience at 7-11 Convenience Store, excelling in customer service and cash handling. Proven ability to enhance customer satisfaction through effective problem-solving and teamwork. Recognized for maintaining a welcoming environment and efficiently managing high-stress situations, ensuring operational excellence and repeat business.
Overview
2019
2019
years of professional experience
1
1
Certification
Work History
Sales Associate
7-11 Convenience Store
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Prepared merchandise for sales floor by pricing or tagging.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Gas Station Attendant
Eddy's Automotive
02.2004 - 01.2019
- Maintained clean and orderly work station.
- Ensured accurate cash handling and maintained a balanced register at the end of each shift.
- Maintained cleanliness of gas station premises, resulting in a welcoming environment for customers.
- Cleaned up gas and other spills in accordance with spill procedures.
- Pumped gas for guests and took payments.
- Enhanced customer satisfaction by providing prompt and friendly service during all transactions.
- Conducted regular checks on fuel pumps for safety and operational efficiency.
Education
N/A - Carpentry, College Courses
New England Institute of Technology
East Greenwich, RI06.2024
G.E.D - High School
Madison Park High School
Roxbury, Ma03.1996
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Multi-tasking strength
Certification
OSHA Certified
Timeline
Gas Station Attendant
Eddy's Automotive
02.2004 - 01.2019
Sales Associate
7-11 Convenience Store
N/A - Carpentry, College Courses
New England Institute of Technology
G.E.D - High School
Madison Park High School
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