Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Carretha Omongbeleghan

Omaha

Summary

Diligent Business Support Associate skilled in managing high-volume task loads with efficiency and flexibility. Strong track record of analyzing KPIs to evaluate and improve performance. Energetic team-player with proficiency in decision-making and team assistance.

Overview

28
28
years of professional experience
1999
1999
years of post-secondary education

Work History

Amazon flex

Amazon
Council Bluffs
01.2025 - Current

I as a driver deliver orders to clients residents so they can receive their order properly.

  • Delivered packages accurately and efficiently to various locations.
  • Maintained a clean and organized delivery vehicle daily.
  • Followed route maps and GPS for timely deliveries.
  • Communicated effectively with customers regarding delivery status.
  • Inspected packages for damage before delivery to ensure quality.
  • Adhered to safety protocols while driving and handling packages.
  • Managed delivery documentation and paperwork consistently.
  • Delivered goods in a timely fashion while adhering to speed limits and other traffic regulations.
  • Transported and safely delivered items to prevent damage or loss.
  • Drove safely in all weather conditions including rain, snow, sleet, ice.
  • Navigated routes with relevant map programs and GPS systems.
  • Received daily delivery instructions and route assignments from dispatch.
  • Loaded, secured, and unloaded cargo in a safe and timely manner.
  • Followed safety protocols for loading, unloading, securing, inspecting, operating, and maintaining the assigned vehicle.
  • Adhered to all applicable traffic laws while driving delivery vehicle.
  • Inspected vehicle and maintained gas, oil and water levels.
  • Cleaned interior and exterior of delivery vehicle at end of shift as needed.
  • Monitored fuel level throughout shift and refueled when necessary.
  • Checked tires for proper inflation before leaving on each route.
  • Reviewed and verified invoices and purchase requests to confirm accuracy.
  • Reported mechanical issues with delivery vehicle to supervisor in a timely manner.
  • Stayed up-to-date on changing local roads and construction areas that may affect routes.
  • Inspected vehicles' condition, supplies and equipment before and after trips
  • Reported delays and accidents to stations using telephones or two-way radios.
  • Improved project completion time, multi-tasking operations on heavy equipment and trucks.

Uber Driver

Uber
Omaha
01.2025 - Current
  • Provided safe and reliable transportation for passengers in diverse locations.
  • Navigated efficiently using GPS to optimize routes and reduce travel time.
  • Maintained vehicle cleanliness and performed routine inspections for safety compliance.

Qma

West gate assistant living
Omaha
01.2002 - 01.2004
  • Completed day-to-day duties accurately and efficiently.
  • Contributed innovative ideas and solutions to enhance team performance and outcomes.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Prioritized and organized tasks to efficiently accomplish service goals.
  • Identified needs of customers promptly and efficiently.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Assisted with customer requests and answered questions to improve satisfaction.
  • Collaborated closely with team members to achieve project objectives and meet deadlines.
  • Worked with cross-functional teams to achieve goals.
  • Approached customers and engaged in conversation through use of effective interpersonal and people skills.
  • Maintained updated knowledge through continuing education and advanced training.
  • Provided support and guidance to colleagues to maintain a collaborative work environment.
  • Exceeded customer satisfaction by finding creative solutions to problems.
  • Recognized by management for providing exceptional customer service.
  • Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.
  • Worked effectively in team environments to make the workplace more productive.

Qma/Home Health CNA

Bickford Cottage Assisted Living
Omaha
01.1998 - 01.2002
  • Provided personal care and support to residents in daily living activities.
  • Assisted with medication administration under supervision of nursing staff.
  • Monitored vital signs and reported changes to healthcare team promptly.
  • Collaborated with families to address resident needs and concerns effectively.
  • Maintained cleanliness and safety standards in resident living spaces.
  • Documented care provided and resident status accurately in care plans.
  • Educated residents on health management and wellness practices regularly.
  • Supported recreational activities to enhance resident engagement and socialization.
  • Assisted with personal hygiene needs such as shaving, brushing teeth and hair care.
  • Performed light housekeeping duties including laundry, dusting, vacuuming and meal preparation.
  • Provided companionship to elderly and disabled individuals in their home environment.
  • Reported any incidents or accidents that occur while providing care to the appropriate authority immediately.
  • Developed positive relationships with clients through active listening skills.
  • Observed changes in condition or behavior of the patient and reported it to the supervisor or case manager immediately.
  • Encouraged independence among clients while helping them maintain their dignity.
  • Kept updated documentation of client progress notes in an organized manner.
  • Maintained accurate records of services rendered to each patient.
  • Responded quickly to emergency situations following established protocols.
  • Cleaned equipment used by patients after use according to standard procedures.
  • Measured and recorded food and fluid intake and output levels for each patient.
  • Administered medications according to physician instructions and monitored patient response.
  • Instructed families on proper care techniques for their loved ones at home.
  • Organized medical supplies in order to ensure they are available when needed.
  • Assisted patients with daily living activities such as bathing, dressing, grooming and toileting.
  • Monitored vital signs such as pulse rate, temperature, respiration rate, and blood pressure.
  • Used mobility devices to transport patients.
  • Helped residents walk with or without self-help devices.
  • Maintained accurate, timely flow of information by completing thorough patient records and updating healthcare team on patient status.
  • Facilitated activities of daily living, personal hygiene management, feeding and ambulation.
  • Supported non-ambulatory residents in range of motion exercises.
  • Turned and repositioned residents using proper body mechanics to prevent pressure ulcers.
  • Looked for physical, emotional, and symptomatic changes in patient condition and obtained necessary care for medical concerns.
  • Fostered relationships with patients, caregivers and healthcare teams to achieve individual care plan targets.
  • Distributed drinking water and nourishment to residents.
  • Assisted residents in preparing for activities and social programs.
  • Answered signal lights, bells or intercom systems to determine resident needs.
  • Managed and maintained patient rooms, shared-living areas and nursing stations.
  • Supported daily living activities by serving meals, feeding, ambulating and turning over and positioning patients.
  • Turned and repositioned bedridden patients to prevent bedsores.
  • Safeguarded patient privacy with strict adherence to HIPAA protocols.
  • Assisted nurses with wound care for pressure ulcers, bed sores and surgical site wounds.
  • Communicated with patients to determine feelings, need for assistance or social and emotional support.
  • Supplied, collected and emptied patient bedpans on frequent basis.
  • Administered medications and educated patients and families on correct at-home administration.
  • Kept medical supply room and patient rooms stocked with necessary supplies, equipment and instruments.

Education

-

Omaha College of Health Careers
Omaha, NE
08.2000 - 01.2003

Medical Assistant

Nebraska College of Budiness
Omaha, NE
01.1996 - 01.1999

Bryan Senior High
Omaha, NE

Some College (No Degree) - Religion Theology

Saint Leo University
Saint Leo, FL

Skills

  • Package delivery
  • Route navigation
  • Vehicle maintenance
  • Safety compliance

References

References available upon request.

Timeline

Amazon flex

Amazon
01.2025 - Current

Uber Driver

Uber
01.2025 - Current

Qma

West gate assistant living
01.2002 - 01.2004

-

Omaha College of Health Careers
08.2000 - 01.2003

Qma/Home Health CNA

Bickford Cottage Assisted Living
01.1998 - 01.2002

Medical Assistant

Nebraska College of Budiness
01.1996 - 01.1999

Bryan Senior High

Some College (No Degree) - Religion Theology

Saint Leo University
Carretha Omongbeleghan