Carri Richardson
Woodbury,TN
Summary
Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision making skills to manage multiple, concurrent tasks. Self-motivated work ethic with ability to perform effectively in independent or team environments.
Overview
38
38
years of professional experience
Work History
Administrative Assistant
Cannon County Board Of Education
Woodbury, TN
08.2019 - Current
- Entered financial data into company accounting database for verification and reconciliation, maintaining accurate and current accounts at all times.
- Entered financial information and payments to guarantee accurate and on-time payments for employees and vendors.
- Managed complex problem-solving for upper management to ensure on-time and cost-effective project completion.
- Matched purchase orders with invoices and recorded necessary information.
- Reconciled account information and reported figures in general ledger by comparing to bank account statement each month.
- Verified postings to ledgers to ensure proper entry and account balances.
- Provided outstanding customer service by quickly and professionally handling issues.
- Completed and mailed bills, contracts, policies, invoices and checks.
- Recorded deposits into Quickbooks, reconciled monthly bank accounts and tracked all expenses.
- Managed and responded to all correspondence and inquiries from customers and vendors.
- Improved business direction by prioritizing customers and implementing changes based on collected feedback.
- Managed office inventory by restocking supplies and placing purchase orders to maintain adequate stock levels.
- Sorted, opened and routed incoming correspondence and deliveries to help senior leaders respond quickly to business and customer requirements.
- Communicated with customers via phone and email to confirm deliveries and respond to inquiries.
- Provided clerical support to all company employees by copying, faxing and filing documents.
- Produced accurate office files, updated spreadsheets and crafted presentations to support executives and boost team efficiency.
- Answered and directed calls using multi-line switchboard.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Delivered top-notch administrative support to office staff, promoting excellence in office operations.
- Carefully transcribed phone messages and relayed to appropriate personnel within minutes of each call.
- Handled daily scheduling tasks and provided administrative support for the Principal.
- Coordinated with appropriate administrative staff to address clinical, operational and financial questions.
- Answered telephone calls to field inquiries from clients, vendors and various other callers seeking information.
- Maintained office supplies inventory by checking stock and ordering new supplies as needed.
- Monitored premises, screened visitors, updated logs and issued passes to maintain security.
- Managed inventory, placed orders and handled payment for office supplies.
- Promptly answered multi-line phone system and greeted callers enthusiastically.
- Prepared packages for shipment, pickup and courier services for prompt delivery to customers.
- Drafted professional business memos, letters and marketing copy to support business objectives and growth.
- Performed office-related support tasks and clerical functions, including typing, emails and anything necessary.
Educational Assistant
Cannon County Board Of Education
Woodbury, TN
12.2017 - 08.2019
- Oversaw students in classroom, halls and cafeteria to monitor, enforce rules and support lead teacher.
- Organized classroom materials to help teachers prepare for daily instruction and activities.
- Making photocopies for teachers as needed on a daily basis.
- Offered classroom coverage when a teacher needed to step out for any reason.
- Cafeteria coverage for all students to ensure safety and organization during lunch periods.
- Distribution of any correspondence and necessary items needed for both teachers and students.
- Assistance in temperature taking or managing sick children and contacting their parents to arrange pick up.
- Assistance in any and all areas needed to make the school run smoothly.
Substitute Teacher
Cannon County Board Of Education
Woodbury, TN
08.2008 - 12.2017
- Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
- Leveraged classroom discussion strategies to engage students, promote topics and boost learning opportunities.
- Upheld classroom routines to support student environments and maintain consistent schedules.
- Kept students on-task with proactive behavior modification and positive reinforcement strategies.
- Developed rules and set goals to maintain order in classroom.
- Worked with principal's office on disciplinary and safety issues.
- Organized and cleaned teaching areas after daily use to maintain high standards for returning teachers or other substitutes.
- Repeatedly requested as substitute teacher for numerous classrooms by teachers based on excellent past referrals and trusted performance.
- Took notes and prepared reports on school day activities to provide to primary teacher.
- Stood in for Kindergarten and third grade teachers for maternity, maintaining student progress and keeping up with lesson plans.
- Proctored quizzes, tests and standardized examinations.
- Supervised lunchroom and recess activities.
- Administered and graded tests and quizzes and reported performance to primary teacher.
Medical Secretary
Physicians To Children
Miami, FL
09.1988 - 09.2010
- Maintained current and accurate medical records for over 3000patients.
- Located, checked in and pulled medical records for patient appointments and incomplete charts.
- Facilitated organized record retrieval and access by maintaining filing system for both in-house and discharged residents.
- Documented patient medical information, case histories and insurance details to facilitate smooth appointments and payment processing.
- Received, recorded and addressed incoming and outgoing communication via telephone and email.
- Successfully scheduled patient appointments and placed reminder calls to ensure exceptional customer experience.
- Completed skilled administrative work to support all office staff and operational requirements.
- Organized patient files and streamlined operations to improve efficiency.
- Enhanced office efficiency by handling 50+ callers per day.
- Carried out front office duties utilizing data entry skills in framework of medical database.
- Managed master calendar and scheduled appointments for 4 providers based on optimal patient loads and clinician availability.
- Coordinated front office duties, including customer service, patient scheduling and billing.
- Organized paperwork such as charts and reports for office and patient needs.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Frequently double-checked patient histories and current information while scheduling follow-ups and other appointments.
Education
Bachelor of Science - Business Management
Western Governors University
Salt Lake City, UT12.2018
Associate of Science - Interdisciplinary Studies
Kaplan University
Davenport, IA05.2010
Skills
- Multi-line phone proficiency
- Organizing mail
- Filing assistance
- Invoice preparation
- Filing and data archiving
- Professional phone etiquette
- Customer-service oriented
- Administrative support
- Time management
- Answering incoming calls
- Personable and outgoing
- Customer service-oriented
- Travel coordination
- Office management
- Administrative support specialist
- Flexible
- Punctual
- Critical Thinking
- Articulate and well-spoken
- Data entry
- Letter preparation
- Mail handling
- Advanced clerical knowledge
- Appointment setting
- Recordkeeping
Timeline
Administrative Assistant
Cannon County Board Of Education
08.2019 - Current
Educational Assistant
Cannon County Board Of Education
12.2017 - 08.2019
Substitute Teacher
Cannon County Board Of Education
08.2008 - 12.2017
Medical Secretary
Physicians To Children
09.1988 - 09.2010
Bachelor of Science - Business Management
Western Governors University
Associate of Science - Interdisciplinary Studies
Kaplan University