Summary
Overview
Work History
Education
Skills
Timeline
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Carrie Abaka-Williams

Chesapeake,VA

Summary

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

7
7
years of professional experience

Work History

Office Specialist

City Of Chesapeake
Chesapeake, VA
01.2023 - Current
  • Acts as Lead for the front desk staff, overseeing and ensuring excellent customer service.
  • Organizes and maintains office files, records, and documents.
  • Answers and directs incoming calls to appropriate personnel.
  • Process shelter reservations, refund requests, and sell memberships.
  • Works with appropriate personnel to compile and report data for the PetData reports.
  • Assists as content provider for the department webpage on the City's website. Provides updates to the webpage for accuracy and content. Complies with City website guidelines and works cooperatively with Public Communications department to perform edits and make appropriate design choices.
  • Navigates department and other websites to gather information. Uses Canva software to create graphics for news flash pictures for PRT website and images for the Visitor Center monitor to advertise the currents events within the City.
  • Has participated in Tourism events such as New Kent visitor center and PRT events at the marketing table advertising special events, classes, and athletic sports that PRT provides.
  • Acts as administrative liaison for the Chesapeake Bicycle/Trails Advisory Committee that meets once a month. Responsible for recording the meeting using recording device and transcribes audio file for meeting minutes.

Horticulture Teacher

South Eastern Cooperative Extension Program
Chesapeake, Virginia
08.2017 - 01.2023
  • Developed and implemented lesson plans based on curriculum objectives.
  • Assessed student performance through tests, quizzes, and other assessments.
  • Provided individualized instruction to meet the needs of all students.
  • Encouraged critical thinking skills and problem-solving strategies among students.
  • Monitored student behavior in greenhouse, classrooms, hallways, cafeteria.
  • Maintained a safe and orderly learning environment for all students.
  • Established positive relationships with parents to ensure effective communication regarding student progress and well-being.
  • Utilized technology-based learning tools to enhance classroom instruction.
  • Planned field trips to enrich students' educational experiences outside of the traditional classroom setting.
  • Enforced school rules and regulations in order to maintain an appropriate learning environment for all students.
  • Participated in professional development workshops related to teaching methods or curriculum changes.
  • Actively sought out opportunities for collaboration with other teachers within the district.
  • Educated students on effective strategies for delivering excellent customer service.
  • Generated exceptional results with two thriving greenhouse sales per year, exceeding targets for sales and customer satisfaction.

Education

Bachelor of Science - Landscape Horticulture

The Ohio State University
Columbus, OH
03-2003

Skills

  • Problem-solving capabilities
  • Customer Service
  • Data Entry
  • Proofreading
  • Microsoft Office and Outlook
  • Resourceful
  • Detailed meeting minutes

Timeline

Office Specialist

City Of Chesapeake
01.2023 - Current

Horticulture Teacher

South Eastern Cooperative Extension Program
08.2017 - 01.2023

Bachelor of Science - Landscape Horticulture

The Ohio State University

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Carrie Abaka-Williams