Hi, I’m
Carrie Baker
Hickory,NC
Summary
Strategic Account Executive with proven success increasing sales and revenue through developing loyal account relationships. Articulate communicator with exceptional negotiation skills. Known for understanding customer needs and delivering effective solutions.
Overview
12
years of professional experience
Work History
Adoration Home HealthLenoir
Account Executive
05.2023 - Current
Job overview
- Building long-term meaningful relationships to support customer satisfaction
- Creating a positive view within company communities that contributes to company growth
- Increasing market share by sustaining and growing key established accounts, and by identifying and developing new referral sources through prospecting, lead generation and sales calls within an assigned territory
- Meet and educate referral sources about the services of the agency by providing in-services
- Educate referral sources on appropriate documentation, including Face-to-Face, and criteria patients must meet for admission to home care services
- Collaborating with agency leadership to establish an agreed upon approach for engaging referral sources that ensured the insurance payer mix aligns with company expectations
- Execute weekly, monthly, and quarterly strategy to increase market share through key account development of existing and prospective accounts
- Provides professional guidance to referral sources and internal operational staff to ensure both patient and referral source satisfaction.
LHC GroupHickory
Account Executive
11.2022 - 02.2023
Job overview
- Conducted sales needs analysis with new and prospective customers
- Networked with existing and new accounts
- Identified new business
- Ensured that solutions comply with demands
- Built relationships
- Met sales goals
- Met with patients and their families
- Marketed new services.
Iredell Health SystemStatesville
Data Integrity Specialist/Assistant Director Non-Profit
01.2021 - 10.2022
Job overview
- Responsibilities as Data Integrity Specialist - Assured complete and accurate maintenance of clinical information in medical systems and master patient index by utilizing problem solving skills
- Facilitated the chart correction process
- Performed reconciliation of the patient data to assure documentation including clinical, transcription, demographic data, etc
- Are correct
- Supported the organizations accounts receivable goals through timely resolution of patient demographic and data integrity issues
- Implemented the placement and removal of Providers from suspension
- Responsibilities as Non-Profit Assistant - Reception duties
- Maintained office inventory and related orders
- Managed calendars
- Composed letters and other documents
- Facilitated special event registration and execution
- Recruited volunteers
- Planned meetings and events
- Maintained relationships with potential sponsors.
PrimeLendingHickory
Marketing Assistant
03.2018 - 12.2019
Job overview
- Undertaking daily administrative tasks to ensure the functionality and coordination of the department's activities
- Supported marketing executives in organizing various projects
- Conducted market research and analyzed consumer reports/questionnaires
- Managed all social media
- Attended community events.
WachoviaNorth Wilkesboro
Teller
02.2016 - 03.2018
Job overview
- Cashed checks
- Received checks and cashed checks for deposit, verified amounts, and checked accuracy of deposit slips
- Entered customers' transactions into computers to record transactions and issued computer-generated receipts
- Balanced currency, coin, and checks in cash drawers at end of shifts
- Calculated daily transactions using computers, calculators, and adding machines
- Examined checks for endorsements and to verify other information such as dates, bank names, identification of the persons receiving payments and the legality of the documents
- Counted currency, coins, and checks received, by hand or using currency-counting machine, to prepare them for deposit or shipment to branch banks or the Federal Reserve Bank
- Received and counted daily inventories of cash, drafts, and travelers' checks.
American Red CrossHickory
Blood Services Manager
02.2012 - 12.2015
Job overview
- Scheduled blood drives, recruited volunteers, and organized events to promote awareness of the Red Cross and its demand for donations
- Operated office machines, such as photocopiers and scanners, facsimile machines, voice mail systems, and personal computers
- Worked to build relationships with volunteers
- Hosted events for volunteers
- Worked with family in times of crisis
- Community outreach.
Skills
- Revenue Generation
- Account Management
- Customer Relationship Management
- Account Planning
- Territory Management
- Customer Service
- Data Analysis
- Customer Relations
- Interpersonal Skills
- Sales Strategies Implementation
- Customer Presentations
- Negotiation Skills
- Sales Strategies
- Business Growth Opportunities
- Relationship Building and Management
- Sales Quota Achievement
- Performance Tracking
- Customer Relationships
- Database Management
- Strong Presentation Skills
- Managing Client Relationships
- Sales Methodologies
- Marketing Management
- Sales Expertise
Extra Curricular Activities
Board Member, Newton Performing Arts, Newton
Timeline
Account Executive
Adoration Home Health
05.2023 - Current
Account Executive
LHC Group
11.2022 - 02.2023
Data Integrity Specialist/Assistant Director Non-Profit
Iredell Health System
01.2021 - 10.2022
Marketing Assistant
PrimeLending
03.2018 - 12.2019
Teller
Wachovia
02.2016 - 03.2018
Blood Services Manager
American Red Cross
02.2012 - 12.2015