Detail-oriented professional with strong customer service skills. Successfully managed front desk operations, enhancing guest satisfaction through effective communication and efficient processes.
Overview
10
10
years of professional experience
Work History
Front Desk Receptionist
Barry Associates
Richland, MI
01.2025 - Current
Managed front desk operations, ensuring efficient check-in and check-out processes for guests.
Scheduled appointments and maintained calendars for multiple staff members, optimizing daily workflows.
Provided exceptional customer service, addressing inquiries and resolving issues promptly to enhance guest satisfaction.
Coordinated communication between departments, facilitating seamless information flow and operational efficiency.
Volunteer
St Joseph Catholic Schoo;
Battle Creek Mi
08.2016 - 01.2025
Assisted in organizing community events, enhancing engagement and participation among students and families.
Supported classroom activities, fostering a positive learning environment for diverse learners.
Collaborated with teachers to develop educational materials, ensuring alignment with curriculum standards.
Coordinated volunteer schedules, optimizing resource allocation and maximizing support for school initiatives.
Secretary
The Elks Lodge
Battle Creek, MI
09.2021 - 12.2021
Managed calendar and scheduling for lodge events and meetings.
Coordinated communication between members and external vendors.
Maintained accurate records of membership applications and renewals.
Developed efficient filing systems to enhance document retrieval processes.
Education
Gender Studies
Kellogg Community College
Battle Creek, MI
High School Diploma -
Burlington County Vocational Technical High School
Mount Holly, NJ
06-1987
Skills
Customer service
Attention to detail
Time management
Listening skills
Timeline
Front Desk Receptionist
Barry Associates
01.2025 - Current
Secretary
The Elks Lodge
09.2021 - 12.2021
Volunteer
St Joseph Catholic Schoo;
08.2016 - 01.2025
Gender Studies
Kellogg Community College
High School Diploma -
Burlington County Vocational Technical High School