Carrie Lyzwa
Shelbyville,TN
Summary
Personable and dedicated customer service representative with extensive experience in industry. Solid team player with upbeat, positive attitude and proven skill in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Articulate, enthusiastic and results-oriented with demonstrated passion for building relationships, cultivating partnerships and growing businesses.
Overview
20
20
years of professional experience
Work History
Home Health Aide
Carring Hands
Anderson, South Carolina
05.2017 - 06.2025
- Assisted clients with daily living activities and personal hygiene needs.
- Monitored client health and reported changes to healthcare professionals.
- Provided companionship and emotional support to enhance client well-being.
- Assisted in medication management according to prescribed schedules.
- Coordinated transportation for clients to medical appointments and social events.
- Maintained a clean and safe environment for clients at home.
Customer Service Department
Garden Grocer
Kissimmee, FL
02.2005 - 09.2006
- Completed day-to-day duties accurately and efficiently.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Identified needs of customers promptly and efficiently.
- Assisted with customer requests and answered questions to improve satisfaction.
- Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
Education
High School -
Greece Athena
Rochester, NYSkills
- Billing Process
- Invoice Verification
- Customer Service Representatives
- Client assessment
- Customer relationship management
- Complaint resolution
- Problem solving
- Attention to detail
- Time management
- Documentation
- Computer literacy
- Active listening
- Payment processing
- Typing 28 wpm
- Tracking complaints
- Order processing
- Problem resolution
- Customer service
Contact
- Shelbyville TN
- 8644994446 (Mobile)
- Clyzwa78@icloud.com
- Www.linkedin.com/in/carrie-lyzwa-724694263 (LinkedIn)
Timeline
Home Health Aide
Carring Hands
05.2017 - 06.2025
Customer Service Department
Garden Grocer
02.2005 - 09.2006
High School -
Greece Athena
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