Carrie Maleckyj
Aberdeen ,NC
Summary
Proven leader in retail management with a track record of enhancing customer satisfaction and loyalty at Bed Bath & Beyond. Skilled in cash handling accuracy and fostering team collaboration, I excel in driving sales through strategic merchandise displays and efficient operational improvements. Demonstrates a superior work ethic and a commitment to achieving results through effective training and mentoring.
Overview
9
9
years of professional experience
Work History
Key Holder
TJ Max
125 Aberdeen Commons
05.2023 - Current
- Managed daily cash handling procedures, ensuring accuracy in transactions and preventing losses due to discrepancies.
- Resolved customer complaints professionally, resulting in increased customer satisfaction and loyalty.
- Oversaw store operations by counting cash drawers, reviewing equipment management, and supervising staff.
- Managed store personnel by delegating tasks and supervising daily operations.
- Monitored associates throughout each assigned shift and professionally managed any challenges to maintain optimal store performance.
- Engaged with customers to build rapport and promote long-term loyalty for increased sales.
Assistant Store Manager
Bed Bath & Beyond
Aberdeen, NC
11.2020 - 07.2023
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
- Rotated merchandise and displays to feature new products and promotions.
- Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
- Interviewed, hired, and trained staff associates and equipped to comply with company policies and procedures.
- Walked through store areas to identify and proactively resolve issues negatively impacting operations.
- Fostered a positive work culture by promoting teamwork and recognizing individual achievements among staff members regularly.
Pharmacy Technician
Walgreens
Aberdeen, NC
12.2014 - 05.2020
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
- Counted and labeled prescriptions with correct item and quantity.
- Assisted in maintaining a clean and organized work environment, ensuring compliance with safety regulations.
- Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
- Ordered medicines daily to replenish stock and increase inventory in anticipation of need.
Education
Bachelor Of Science - Nursing
Okaloosa Walton Community College
Niceville, FLSkills
- Customer Service
- Cash Handling
- Cash Handling Accuracy
- Training and mentoring
- Task Delegation
- Product ordering
- Personnel Scheduling
- Product Merchandising
- Superior Work Ethic
Timeline
Key Holder
TJ Max
05.2023 - Current
Assistant Store Manager
Bed Bath & Beyond
11.2020 - 07.2023
Pharmacy Technician
Walgreens
12.2014 - 05.2020
Bachelor Of Science - Nursing
Okaloosa Walton Community College