Carrie Maloney
Golden,CO
Summary
Competent Accounts Receivable Specialist bringing 8 years of experience carrying out all accounts receivable functions in high volume environments. Proficient in tracking payments, resolving billing issues and preparing account statements. Recognized as dedicated professional driven to meet team targets and enhance bottom-line performance.
Overview
22
22
years of professional experience
Work History
Accounts Receivable Specialist
ACM/Lakewood Realty- A HOA Management CO
Lakewood, CO
08.2015 - Current
- Daily/Monthly job duties include new owners/refunds of over payments, answered Title questions, processed payments, transfer of funds when posted to incorrect account, payment plans, charging of invoices, charged monthly dues & late fees for over 65 HOA groups
- Contacted clients with past due accounts to formulate payment plans and discuss restructuring options.
- Prepared and mailed invoices to customers, processed payments and documented account updates.
- Handled high volume of in-bound calls pertaining to reconciliation of delinquent accounts.
- Researched and resolved customer claims related to shortages, discount violations and returns.
- Made outbound calls to vendors and customers to discuss and resolve account needs.
- Responded to inbound inquiries regarding accounts and payments.
- Processed bill reminders and consulted with third-party collection agency to resolve past-due customer accounts.
Caterer/Server/Bartender
Bartenders & More
Denver, CO
12.2007 - Current
- Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business. In home privet parties corporate events.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and repeat business.
- Mixed both standard and specialized drink orders using liquor, bitters, sugars and fruits.
- Supervised set up of banquet food stations and coordinated service to multiple dinning areas.
- Catered small to large groups includes cooking, cleaning, coordination of party with the ability to muli task. Seeing what need to be done before the client detail orientate of food & beverage service.
Education
High School Diploma -
Narbonne High School
Harbor City, Ca05.1988
Skills
- Aging Reports Analysis
- Reviewing Account Records
- Credit and Collections
- Customer Relations
- Statement Issuing
- Customer Notifications
- Accounts Receivable
- Adjustment Posting
- Computer Systems used Promos, Condo Manager, AppFolio Payment Portals for Homeowners, FrontStepscom, Payleasecom, Union Bank,
Timeline
Accounts Receivable Specialist
ACM/Lakewood Realty- A HOA Management CO
08.2015 - Current
Caterer/Server/Bartender
Bartenders & More
12.2007 - Current
High School Diploma -
Narbonne High School
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