Overview
Work History
Timeline
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Carrie Nelson

Wisconsin Rapids,WI

Overview

17
17
years of professional experience

Work History

Operations/Dispatch

Sparhawk Trucking
Wisconsin Rapids, WI
01.2023 - Current
  • OTR reefer dispatch / backhauls
  • Experience with Mcleod and Samsara
  • Customer service
  • Provide POD, load updates as requested by customers
  • Load planner

Dispatcher/Customer Service

Plainfield Trucking
Plainfield, WI
10.2019 - 09.2022
  • OTR / Local / Regional Semi Truck Dispatcher
  • Responsible for booking, scheduling loads mainly on the local/regional level
  • Dispatching trucks/drivers accordingly
  • Entering loads into computer and sending to trucks
  • Closing out loads as needed
  • Talk to customers and drivers via telephone, texting and email
  • Answered phone and assisted customers with changes
  • Created customer appointments

OTR Dispatch / Safety & Compliance

CKKC ENTERPRISES INC
Stevens Point, WI
10.2018 - 10.2019
  • Book loads inbound and outbound from both regular customers and third party brokers
  • Negotiate rates for loads
  • Responsible for driver qualification files as well as drug & alcohol screening
  • Invoicing of freight bills to customers
  • General office duties which include but not limited to answering the phone, filing, customer service

East Coast Area Manager / Dispatch

Service Trans Inc
Bancroft, WI
01.2008 - 10.2018
  • Dispatch / Broker for third party logistics company
  • Worked directly with customers booking and covering freight from the East Coast to Wisconsin and Illinois
  • Contacted carriers on a daily basis to get their freight needs and find freight that matched their capacity

Timeline

Operations/Dispatch

Sparhawk Trucking
01.2023 - Current

Dispatcher/Customer Service

Plainfield Trucking
10.2019 - 09.2022

OTR Dispatch / Safety & Compliance

CKKC ENTERPRISES INC
10.2018 - 10.2019

East Coast Area Manager / Dispatch

Service Trans Inc
01.2008 - 10.2018

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Carrie Nelson