Carrie Nelson
Wisconsin Rapids,WI
Overview
17
17
years of professional experience
Work History
Operations/Dispatch
Sparhawk Trucking
Wisconsin Rapids, WI
01.2023 - Current
- OTR reefer dispatch / backhauls
- Experience with Mcleod and Samsara
- Customer service
- Provide POD, load updates as requested by customers
- Load planner
Dispatcher/Customer Service
Plainfield Trucking
Plainfield, WI
10.2019 - 09.2022
- OTR / Local / Regional Semi Truck Dispatcher
- Responsible for booking, scheduling loads mainly on the local/regional level
- Dispatching trucks/drivers accordingly
- Entering loads into computer and sending to trucks
- Closing out loads as needed
- Talk to customers and drivers via telephone, texting and email
- Answered phone and assisted customers with changes
- Created customer appointments
OTR Dispatch / Safety & Compliance
CKKC ENTERPRISES INC
Stevens Point, WI
10.2018 - 10.2019
- Book loads inbound and outbound from both regular customers and third party brokers
- Negotiate rates for loads
- Responsible for driver qualification files as well as drug & alcohol screening
- Invoicing of freight bills to customers
- General office duties which include but not limited to answering the phone, filing, customer service
East Coast Area Manager / Dispatch
Service Trans Inc
Bancroft, WI
01.2008 - 10.2018
- Dispatch / Broker for third party logistics company
- Worked directly with customers booking and covering freight from the East Coast to Wisconsin and Illinois
- Contacted carriers on a daily basis to get their freight needs and find freight that matched their capacity
Timeline
Operations/Dispatch
Sparhawk Trucking
01.2023 - Current
Dispatcher/Customer Service
Plainfield Trucking
10.2019 - 09.2022
OTR Dispatch / Safety & Compliance
CKKC ENTERPRISES INC
10.2018 - 10.2019
East Coast Area Manager / Dispatch
Service Trans Inc
01.2008 - 10.2018