Carrie Penman

• Delivered exceptional customer service, resolving inquiries and enhancing client satisfaction.
• Maintained accurate inventory records, ensuring timely restocking of merchandise.
• Trained new team members on sales techniques and product knowledge to boost performance.
• Collaborated with management to develop promotional strategies that increased foot traffic.
• Built relationships with customers to encourage repeat business.
• Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.

Over see daily store operations.

• Oversee daily store operations to ensure optimal efficiency and customer satisfaction.
• Train and mentor staff to enhance performance and improve service quality.
• Implement inventory management strategies to reduce waste and maintain stock levels.
• Managed inventory control, cash control, and store opening and closing procedures.
• Assisted with hiring, training and mentoring new staff members.
• Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
• Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.