Summary
Work History
Education
Skills
Timeline
Generic

CARRIE ROWLAND

POTTSBORO

Summary

Results-focused healthcare professional with strength in problem solving.

Proactive leader with strengths in communication and collaboration. Proficient in medical terminology and patient care.

Adept at managing concurrent objectives to promote efficiency and influence positive outcomes.

Hardworking and reliable with strong ability to help teammates.

Highly organized, proactive and punctual with team-oriented mentality. Skilled in interpersonal skills with personal relationships with physician offices

Adaptable and driven with strong work ethic and ability to thrive in team-based or individually motivated settings.

Strong knowledge of radiology procedures

Communicative and team-oriented

Work History

Senior Admissions Representative

TEXOMA MEDICAL CENTER
POTTSBORO
4/1/12 - 04.2026
  • Spoke to patients upon arrival to determine if personal data or insurance information had changed.
  • Managed patient appointments, check-in procedures and invoices.
  • Scheduled patient appointments and specific treatments.
  • Answered daily phone calls to schedule appointments and address patient inquiries.
  • Contacted other medical facilities to confirm medical histories and prevent inaccurate diagnoses.
  • Conducted patient intake interviews to collect medical information and insurance details.
  • Addressed, documented and responded to incoming correspondences to address client queries.
  • Answered phone calls to provide assistance, information and medical personnel access to maximize office efficiency.
  • Updated patient financial information to promote accurate record keeping.

MEDICAL/SURGERY ASSISTANT

DR JOHN PAPAILA
SHERMAN
0601200 - 060105
  • Partnered with healthcare and administrative staff to create patient-centered, inviting and supportive environment for patients and families.
  • Assisted with diagnostic testing by collecting and packaging biological specimens for internal and laboratory analyses.
  • Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.
  • Reviewed treatment sheets for consistency, completeness and accuracy.
  • Assisted physicians by preparing patients for procedures
  • Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate effective treatment.
  • Maintained inventory for clinic and surgery center supplies
  • Implemented inventory tracking system to maintain product
  • Efficiently performed insurance verification and pre-certification and pre-authorization functions.
  • Completed basic physical assessments of patients to provide optimal care.
  • Sterilized instruments and disposed of contaminated supplies in adherence to OSHA regulations.
  • Prepared prescription refill requests on behalf of physician to prevent lags.
  • Followed all principles of asepsis and infection control to meet patient safety guidelines.
  • Kept facility stocked with necessary supplies, equipment and instruments.
  • Contacted pharmacies to submit and refill patients' prescriptions.
  • Performed preliminary physical tests, such as taking blood pressure, weight and temperature, accurately recording results in patient history summary.

MEDICAL ASSISTANT/Clinical Supervisor

DR JEFF MEINCKE
DENISON
090105 - 123108
  • Contacted pharmacies to submit and refill patients' prescriptions.
  • Coordinated and executed medical waste disposal according to governmental and organizational standards.
  • Performed preliminary physical tests, such as taking blood pressure, weight and temperature, accurately recording results in patient history summary.
  • Kept facility stocked with necessary supplies, equipment and instruments.
  • Completed basic physical assessments of patients
  • Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.
  • Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate effective treatment.
  • Efficiently performed insurance verification and pre-certification and pre-authorization functions.
  • Collaborated with local pharmacies to resolve and clarify issues with patient medication.
  • Implemented inventory tracking system to maintain product accessibility
  • Prepared prescription refill requests on behalf of physician to prevent lags.
  • Followed all principles of asepsis and infection control to meet patient safety guidelines.
  • Transmitted physician's orders to patients, counseling on execution and addressing follow-up questions.
  • Introduced new departmental policies and oriented staff to facilitate adoption of changes.
  • Directed and managed 6 person team of clinical and support personnel.
  • Coordinated weekly work schedules for all department employees.
  • Created and implemented improvement plans to resolve issues and drive improvements to deficient areas.
  • Interviewed applicants and made recommendations for new hires.
  • Explained pre and post-operative procedures to patients and monitored conditions throughout treatments.
  • Advised patients on medications, dressings , answered questions and addressed concerns to maximize satisfaction with appointments and service levels.

Education

High School Diploma -

Colbert High School
Colbert, OK
05.1980

Skills

  • Appointment setting
  • Policy understanding

Timeline

Senior Admissions Representative

TEXOMA MEDICAL CENTER
4/1/12 - 04.2026

MEDICAL/SURGERY ASSISTANT

DR JOHN PAPAILA
0601200 - 060105

MEDICAL ASSISTANT/Clinical Supervisor

DR JEFF MEINCKE
090105 - 123108

High School Diploma -

Colbert High School

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CARRIE ROWLAND