Carrie Taylor

• Coordinated with patients, staff, and physicians to ensure accurate scheduling of surgeries.
• Monitored and updated patient records in the electronic medical record system.
• Assisted with pre-operative preparation such as obtaining insurance authorizations, lab work, radiology tests.
• Ensured that all required documents were obtained prior to scheduled procedures.
• Collaborated with other hospital personnel to coordinate resources for optimal patient flow during surgery scheduling processes.?
• Adhered to HIPAA guidelines when handling confidential information..
• Assisted doctors in resolving any conflicts related to surgery times or delays due to unforeseen circumstances.
• Booked surgeries according to physician volume and maintained prompt turnaround times.

• Greeted patients and visitors in a courteous and professional manner.
• Verified insurance coverage for services provided by the facility.
• Collected co-pays and other payments from patients at time of service.
• Responded to patient inquiries regarding billing or financial matters.
• Ensured accuracy of all data entered into computer system.
• Scanned documents into electronic medical records system.
• Created new patient accounts in EMR system as needed.
• Performed pre-registration functions such as verifying demographic information, obtaining authorizations, and collecting deposits and co-payments.
• Maintained confidentiality of all patient information in accordance with HIPAA regulations.
• Answered phones promptly in a professional manner.
• Actively participated in team meetings and training sessions.
• Applied HIPAA privacy and security regulations while handling patient information.
• Verified demographics and insurance information to register patients in computer system.
• Registered patients by completing face-to-face interviews to obtain demographic, insurance and medical information.
• Obtained necessary signatures for privacy laws and consent for treatment.
• Communicated financial obligations to patients and collected fees at time of service.
• Assembled registration paperwork and placed identification bands on patient.
• Explained various admission forms and policies, acquiring signatures for consent.
• Processed patient responsibility estimate determined by insurance at pre-registration.
• Explained policies, procedures and services to patients.

Performed human resources functions by conducting new hire orientation and administering benefits.

• Monitored office inventory to maintain supply levels.
• Oversaw departments and staffing coverage to facilitate day-to-day operations of business office.
• Established and maintained filing systems to support office personnel.
• Processed all incoming referrals and scheduled staff visits to patients.
• Obtained all prior insurance authorizations.
• Maintained all medical records.