Accomplished Insurance Agent and Manager with a proven track record at American Family Insurance-Andrew Pelzer Agency and Old 218 Tap. Excelled in client retention and critical thinking, enhancing customer service and sales targets. Excellent communicator and dependable team player with strong understanding of insurance industry. Adept at building relationships with clients, brokers and other stakeholders while delivering outstanding service. Highly organized and detail-oriented with strong ability to identify potential risks and develop solutions.