Summary
Overview
Work History
Education
Skills
Timeline
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Carroll Hillman

Woodstock,GA

Summary

Goal-driven National Account Manager experienced in growing territories and building customer loyalty. Well-organized with top strengths in planning, problem solving, and project management. Bringing many years of progressive sales experience.

Overview

18
18
years of professional experience

Work History

National Account Manager

TriMark
06.2009 - 10.2024
  • Communicated with national account customers on a daily basis to ensure their needs were being met
  • Utilized AQ to quote opening small wares packages and to give customers options for new items they were looking to add to their business
  • Key lead in building quotes, onboarding established and emerging chains, and setting them up for online ordering
  • Maintained contracts and pricing, including reaching out to vendors for contract pricing on frequently ordered items
  • Checked in new opening packages in the warehouse before being shipped, also completed check-ins onsite when possible
  • Communicated closely with warehouse to keep onsite delivery dates accurate
  • Completed opening package deposit and balance due invoices when applicable

Sales Support Specialist

Industriaplex
09.2008 - 12.2008
  • Generated equipment quotes and maintained pricing for national account customers

Project Coordinator

QualServ Corporation
09.2006 - 09.2008
  • Ensured timely consolidation, shipping, and completion of contracted projects
  • Entered and tracked progress of orders in ERP system
  • Responded to customer request and concerns in the absence of the project manager
  • Followed up with vendors to verify receipt, timely processing, and shipping schedules to meet time line
  • Communicated daily with customers, vendors, general contractors and various departments within company to ensure deadlines are being met
  • Set up and maintained project files, including generation of contract, invoicing, billing, shipping dates, installation and item check-in for projects staged in the warehouse
  • Assembled warranty information and sent to customer for all equipment sold
  • Tracked and processed tax exempt items on invoices to insure correct taxation of payments

Education

Diploma -

Abingdon High School
Abingdon
05-1981

Skills

  • Account development
  • Territory Management
  • Competitor Monitoring
  • Strategic planning abilities
  • Client Relationship Building
  • Account Management
  • National sales leadership
  • Strategic Planning
  • Logistics Coordination
  • Business growth and retention

Timeline

National Account Manager

TriMark
06.2009 - 10.2024

Sales Support Specialist

Industriaplex
09.2008 - 12.2008

Project Coordinator

QualServ Corporation
09.2006 - 09.2008

Diploma -

Abingdon High School

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Carroll Hillman