Carson Chorney
Detail-oriented Resident Services Coordinator with a proven track record in communication and problem-solving. Skilled in managing resident interactions and optimizing service quality.
Work History
Resident Services Coordinator
1 Year 2 Months- Developed and executed mechanisms for resident feedback to optimize service quality and responsiveness.
- Facilitated communication between residents and property management for issue resolution.
- Maintained accurate records of resident interactions and service requests for follow-up actions.
- Assisted in onboarding new residents, providing necessary information about the community and resources available.
- Employed various software tools to streamline data management and reporting, facilitating informed decision-making for resident services.
- Served as a liaison between property management staff and residents to address concerns effectively before escalating issues higher up in the organization.
- Managed accurate record-keeping systems to track resident interactions, incidents, and program participation effectively.
Restaurant Server/Hospitality Associate
4 Years- "Golf Course Restaurant" (Fine Dining)
- Managed multiple tables simultaneously while maintaining attention to detail and guest satisfaction.
- Led team meetings to discuss service improvements and share best practices among staff members.
- Mentored junior servers, fostering a supportive environment for skill development and teamwork.
- Cultivated warm relationships with regular customers.
- Contributed to team success by assisting fellow servers during peak hours, ensuring smooth operations.
- Assisted in training new staff on restaurant protocols and service standards.
Education
BBA - Business Management
University of North Florida, Jacksonville, FL
· Alpha Tau Omega Member 2020-2023
Philanthropy Chairman: 2022
- Elected as Philanthropy Chairman, and with help of my Fraternity raised $4,000 for The Children's Miracle Network of Jacksonville.
Recruitment Chairman: 2023
- Elected as Recruitment Chairman
- Head of recruitment, planned and organized events in the hope of attracting of potential members.
Skills
Accomplishments
Stage 4 cancer Survivor. After overcoming Stage 4 cancer, I had the opportunity to give back by working with the Children’s Miracle Network, an organization dedicated to supporting children and families facing serious medical challenges. My experience as a cancer survivor gave me a unique perspective and a strong sense of empathy for those going through difficult circumstances. Through this experience, I was able to use my story to inspire others while developing greater compassion, resilience, communication skills, and a commitment to making a positive impact in the lives of others.