Carson Kroll
Richardson
Summary
Motivated and detail-oriented Medical Assisting student with 2 years of experience as a Medical Receptionist and 5+ years as a Server in fast-paced environments. Skilled in patient communication, scheduling, and customer service, with strong multitasking and people skills. Dedicated to compassionate care, teamwork, and providing excellent service.
Overview
5
5
years of professional experience
Work History
PATIENT CARE COORDINATOR
Fleschler and Phillip's Medical Group
Dallas
09.2024 - 12.2024
- Maintained accurate patient records in compliance with privacy regulations consistently.
- Facilitated ongoing communication with patients, families, and healthcare providers regarding treatment plans and progress.
- Coordinated patient appointments and managed scheduling for multiple healthcare providers.
PATIENT CARE COORDINATOR
Wellness Clinics of America
Dallas
02.2024 - 09.2024
- Greeted patients, managed check-ins, and scheduled appointments in a busy medical office.
- Maintained accurate EMR/EI IR records
- Verified insurance, processed payments, and supported smooth patient-provider communication
MEDICAL RECEPTIONIST
W.B. Carrell Clinic
Dallas
03.2023 - 02.2024
- Greeted patients warmly and managed front desk operations efficiently.
- Collaborated with insurance companies to streamline payment verification processes before delivering treatment plans.
- Scheduled appointments using electronic health record systems effectively.
SERVER/HOSTESS
Campisi's
Dallas
07.2019 - 01.2023
- Greeted customers, answered questions, and recommended specials to increase profits.
- Managed customer orders using point-of-sale (POS) systems effectively.
- Provided exceptional customer service in a fast-paced restaurant environment.
Education
Certificate - Medical Assisting
Concorde Career College
Dallas, TX03.2026
Skills
- Critical Thinking
- Office Administration
- Medical Records Management
- Cash Handling/POS Systems
- Multitasking
- Problem Solving
- Time Management
- Scheduling and Appointment Coordination
- Team Collaboration/Support
- OSHA/HIPAA
- CPR
- Wilderness First Aid
Timeline
PATIENT CARE COORDINATOR
Fleschler and Phillip's Medical Group
09.2024 - 12.2024
PATIENT CARE COORDINATOR
Wellness Clinics of America
02.2024 - 09.2024
MEDICAL RECEPTIONIST
W.B. Carrell Clinic
03.2023 - 02.2024
SERVER/HOSTESS
Campisi's
07.2019 - 01.2023
Certificate - Medical Assisting
Concorde Career College