Carson Spencer
Rochester,MA
Summary
Adept at maintaining inventory and ensuring seamless operations, I excelled at Ecologic Entomology, LLC., enhancing system quality control and streamlining warehouse efficiency. Known for a positive attitude and professional demeanor, I skillfully balanced customer support with meticulous recordkeeping, contributing to significant operational improvements.
Developed critical skills in fast-paced emergency medical environment, focusing on quick decision-making and patient care. Skilled in handling high-stress situations and collaborating with multidisciplinary teams to ensure efficient patient management. Seeking to transition into new field, leveraging transferrable skills in communication and crisis response.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Patient Registrar
Cape Cod Healthcare
Falmouth, MA
05.2025 - 08.2025
- Facilitated patient check-in processes, ensuring accurate collection of personal and insurance information.
- Verified insurance eligibility and benefits, resolving discrepancies to enhance patient satisfaction.
- Utilized electronic health record systems to maintain up-to-date patient information efficiently.
- Ensured patient privacy and confidentiality, adhering to HIPAA regulations in handling sensitive personal information.
- Reduced wait times for patients by expediting the check-in process through proficient multitasking abilities.
- Managed high-stress situations calmly and professionally while prioritizing multiple competing demands during peak hours or emergency situations.
- Collected and processed co-payments and out-of-pocket charges using Epic.
Technical and Operations Assistant
Ecologic Entomology, LLC.
Boston, MA
05.2023 - 01.2026
- Maintained stock at the Marion warehouse and Boston office.
- Maintained vehicle and equipment maintenance.
- Assisted with the quality control of the company's operating system.
Wait Staff Member
Dunkin Donuts
Marion, MA
05.2022 - 08.2023
- Performed opening and closing duties such as restocking supplies, cleaning floors.
- Stocked service areas with supplies during slow periods.
- Informed customers of daily specials and signature menu items.
- Cleaned tables and chairs to prepare dining area for next customers.
- Displayed enthusiasm and knowledge about restaurant's menu and products.
- Managed multiple tasks simultaneously while remaining organized under pressure.
- Maintained knowledge of current menu items, garnishes, ingredients, and preparation methods.
- Collaborated with kitchen staff to ensure timely preparation and delivery of orders.
- Processed payments accurately using cash registers or point-of-sale systems.
Education
Bachelor of Science - Psychology With A Minor in Biological Sciences
Arizona State University
Tempe, AZ05-2026
High School Diploma -
Old Rochester Regional High School
Mattapoisett, MA06-2022
Skills
- Professional and friendly
- Positive attitude
- Inventory counting
- Inventory management
- Operational reporting
- Documentation and reporting
- Customer support
- Office supply management
- Professional bedside manner
- Thrives in a fast-paced teamwork setting
- Successful at managing a high influx of patient flow while prioritizing tasks within an Emergency Department setting
- Skilled in assisting with orthopedic splinting and wound care
Affiliations
- Sports photography and videography.
- Vice President of Recruitment for the Phi Kappa Theta Fraternity in the fall of 2024 and spring of 2025.
Certification
- AHA Basic Life Support Certification
Languages
Spanish
Limited
English
Full Professional
References
References available upon request.
Timeline
Patient Registrar
Cape Cod Healthcare
05.2025 - 08.2025
Technical and Operations Assistant
Ecologic Entomology, LLC.
05.2023 - 01.2026
Wait Staff Member
Dunkin Donuts
05.2022 - 08.2023
High School Diploma -
Old Rochester Regional High School
Bachelor of Science - Psychology With A Minor in Biological Sciences
Arizona State University