Summary
Overview
Work History
Education
Skills
Timeline
Generic

Carson Tillema

Fresno,CA

Summary

Dynamic sales associate with a proven track record at Ace Hardware, excelling in customer service and inventory management. Recognized for exceptional teamwork and problem-solving skills, I effectively trained new staff and maintained stock accuracy, enhancing customer satisfaction and store efficiency. Reliable and punctual, I thrive in fast-paced environments.

Experienced with customer relationship management, ensuring high levels of customer satisfaction and retention. Utilizes persuasive communication techniques to drive sales and foster customer loyalty. Track record of effectively collaborating with team members to achieve sales objectives and maintain positive store environment.

Overview

6
6
years of professional experience

Work History

Sales Associate

Ace Hardware
Fresno, CA
05.2024 - Current

A full time worker here at ace hardware in the pluming and electrical department.

  • Assisted customers with product selection and provided knowledgeable recommendations.
  • Ensured accurate pricing and labeling of merchandise on sales floor.
  • Maintained organized stockroom and facilitated efficient restocking processes.
  • Monitored inventory levels and reported discrepancies to management promptly.
  • Trained new associates on operational procedures and customer service standards.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Maintained accurate inventory records to ensure adequate stock levels, minimizing out-of-stock situations that could impact customer satisfaction.

Team Member

Canes Chicken Fingers
Fresno, CA
10.2022 - 08.2024
  • Delivered exceptional customer service, ensuring positive dining experiences for guests.
  • Assisted in food preparation, maintaining high standards of quality and safety.
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Developed strong customer service and product knowledge skills to enhance individual and team performance.
  • Worked different stations to provide optimal coverage and meet production goals.

Sales Associate

Target
Clovis, CA
05.2020 - 07.2022

I was mainly a front end worker here. Running registers doing returns, and sometimes would get carts. Also stocked shelves with new and returned product.

  • Handled cash register operations and processed transactions efficiently.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.

Education

High School Diploma -

Clovis North High School
Fresno, CA

Skills

  • Customer service
  • Teamwork and collaboration
  • Time management
  • Problem-solving skills
  • Listening skills
  • Multi-tasking strength
  • Problem-solving
  • Excellent people skills
  • Reliable and punctual
  • Exceptional customer service
  • Stocking and receiving
  • Cash handling

Timeline

Sales Associate

Ace Hardware
05.2024 - Current

Team Member

Canes Chicken Fingers
10.2022 - 08.2024

Sales Associate

Target
05.2020 - 07.2022

High School Diploma -

Clovis North High School