CARSYN FRANK
Cushing,United States
Summary
Highly resourceful professional with a strong background in front desk operations and hospitality management. Skilled in delivering exceptional customer service while maintaining a professional and welcoming atmosphere. Demonstrates expertise in organizational management, administrative support, recordkeeping, and money handling. Recognized for strong communication, leadership, and problem-solving abilities that enhance guest satisfaction and operational success. Known for high productivity, efficiency, and a willingness to assist in any capacity. Passionate about meeting new people, building positive relationships, and supporting team goals.
Overview
3
3
years of professional experience
2024
2024
years of post-secondary education
Work History
Office Administrative Assistant
Long Range Construction
Yale, OK
06.2025 - Current
- Organized and maintained filing systems, both paper and electronic.
- Set up new hire paperwork according to company standards.
- Scanned physical documents and uploaded to encrypted databases for digital maintenance.
- Obtained scanned records and uploaded to database.
- Developed and implemented filing systems, both digital and physical, improving document organization and retrieval efficiency.
Airbnb cohost
Cacey & Joey Tubbs
Yale, OK
03.2025 - Current
- Provided excellent customer service to ensure satisfaction throughout their visit.
- Answered phone calls and handled reservations.
- Maintenance and housekeep of the home/property before and after each stay of customer.
Lead Barista
Simply Ground Coffee
Cushing, OK
08.2024 - Current
- Addressed and resolved customer concerns to maintain brand loyalty.
- Enthusiastically engaged customers during busy periods to keep mood light and fun.
- Greeted and communicated with customers to take beverage orders and offer recommendations based on taste preferences.
- Assisted customers with menu selection, offering recommendations based on personal preferences and dietary restrictions.
- Managed cash register and processed transactions with accuracy and integrity.
- Developed and maintained relationships with regular customers, recognizing preferences and anticipating needs.
Receptionists
Mills construction & welding inc
Cushing, United States
11.2022 - 05.2025
- Manage front desk operations, ensuring efficient workflow and customer satisfaction.
- Answered calls, responded to inquiries and transferred calls as needed
- Maintain records and documentation, supporting administrative tasks.
- Reviewed invoices for accuracy before turning in.
- Ensured cleanliness and organization of the reception area to maintain a professional atmosphere
- Delivered administrative support to team members by making copies, sending calls, and organizing documentations
- Organized files for easy retrieval of information when requested
- Assisted with special projects or tasks related to functions put on by company
- Went through time-books to revise hours on timesheets
Money counter
Horizon Laundry
Cushing, United States
10.2023 - 11.2024
- Count and verify daily cash transactions, ensuring accuracy and compliance with company policies.
- Operated counting machines to verify amounts of currency or coins
- Maintained accurate records of all transactions.
- Performed daily count of currency and coin on hand
- Ensured proper security measures were taken when handling large sums of money.
- Tracked Daily Cash differences, compiled reports, and compare to find causes.
Rental property manager
CLM Rentals
Cushing, United States
10.2023 - 11.2024
- Maintained records of rent collection, lease agreements, repair requests, in an organized data system
- Provided customer service support to tenants via phone or email regarding their rental concerns or issues
- Handled tenant complaints and inquiries in a timely manner
- Assisted with the preparation of eviction notices when necessary for non payment or other violations of lease terms
- Processed applications from potential renters to verify income, credit history, and references
- Performed background checks on potential tenants prior to approving rental applications
- Updated and maintained rental agreement files and documents
- Issued non-payment notices to delinquent tenants in Accordance with lease, county, and state regulations
- Collected monthly assessments, rental fees, deposits and payments
- Planned, scheduled and coordinated general maintenance or repairs for commercial or residential properties
- Organized files and went to bank to make deposits daily
- Trusted with large amounts of cash
Education
Agra Public Schools
Agra, OKSkills
- Office management
- Customer relationship management
- Conflict resolution
- Communication skills
- Team leadership
- Problem solving
- Janitorial service
- Attention to detail
- Customer engagement
- Leadership and supervision
- Document scanning
- Reception management
- File management
- Multitasking and organization
Certifications
- OSHA certified
References
- Cacey Tubbs- (918-352-8319)
- Lauren Mills-(918-399-2463)
- Joey Tubbs-(405-338-5192)
- Britney Green (918-933-0489)
- Shelly Eversole (918-352-0067)
Timeline
Office Administrative Assistant
Long Range Construction
06.2025 - Current
Airbnb cohost
Cacey & Joey Tubbs
03.2025 - Current
Lead Barista
Simply Ground Coffee
08.2024 - Current
Money counter
Horizon Laundry
10.2023 - 11.2024
Rental property manager
CLM Rentals
10.2023 - 11.2024
Receptionists
Mills construction & welding inc
11.2022 - 05.2025
Agra Public Schools