Carter Collins
Norfolk,VA
Summary
I serve as a reservist in the United States Marine Corps as an Air Defense Systems Technician. I have 2 years of experience with electronics maintenance and software troubleshooting. I currently hold CompTIA Security+ certification and a secret security clearance. I am a dependable professional with a strong background installing, maintaining and repairing systems and components. Maintains equipment safety and performance with in-depth inspections and corrections. Dedicated to quality and always professional.
Overview
5
5
years of professional experience
1
1
Certification
Work History
VTC Technician
Chugach Government Solutions
Chesapeake, VA
07.2023 - Current
- Performed troubleshooting and repair of equipment in accordance with manufacturer specifications.
- Maintained records of repairs, installations, and tests performed on equipment.
- Created wiring diagrams showing connections between components.
- Assembled new systems and sub-systems from drawings and schematics supplied by engineering department.
United States Marine Corps-Enlisted Marine, Air Defense Systems Technician
United States Marine Corps
07.2021 - Current
- Directed a team of 12 Marines during entry level career training
- Training consisted of maintenance, troubleshooting and solving problems on the Common Aviation Command and Control system
- Leader of a fire team during combat training scenarios
SAIC-IT Call Center Associate
SAIC
Norfolk
10.2022 - 07.2023
- Help 25+ customers per day troubleshooting and solving problems with software and hardware
- Proficiently used and solved problems with Windows 10
- Greatly improved multi-tasking abilities by actively listening and solving problem while clearly explaining to customer my thought process.
Firehouse Subs-Team Leader
Firehouse Subs
Norfolk
01.2019 - 07.2021
- Maintained excellent standards of customer service during fast paced, high volume operations
- Managed a team of 5 associates on a daily basis
- Assisted management with weekly inventory control
- Knowledge of proper cash handling procedures.
Barry and Sons Plumbing-Plumbing Assistant
Barry and Sons Plumbing
Norfolk
06.2019 - 09.2019
- Cleaned and replaced drains and plumbing fixtures
- Managed phone line and appointment scheduling
- Installed electric and gas water heaters
- Installed and repaired water and gas lines.
Education
Granby High School
01.2019
Skills
- System Installation
- Blueprint Reading
- System Troubleshooting
- OSHA Compliance
- Extensive Organizational Skills
- Documentation and Reporting
- Customer Interaction
- Multitasking and Organization
Certification
- CompTIA Security+
- Secret Security Clearance
References
References available upon request.
Timeline
VTC Technician
Chugach Government Solutions
07.2023 - Current
SAIC-IT Call Center Associate
SAIC
10.2022 - 07.2023
United States Marine Corps-Enlisted Marine, Air Defense Systems Technician
United States Marine Corps
07.2021 - Current
Barry and Sons Plumbing-Plumbing Assistant
Barry and Sons Plumbing
06.2019 - 09.2019
Firehouse Subs-Team Leader
Firehouse Subs
01.2019 - 07.2021
Granby High School
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