Summary
Overview
Work History
Education
Skills
Timeline
Generic

Carter Crantford

Cincinnati

Summary

Dedicated receptionist with strong telephone skills and a service-oriented mindset. Experienced in managing front desk operations and enhancing client relations through effective communication.

Experienced with monitoring and ensuring safety of swimmers. Utilizes quick decision-making and effective communication to handle emergencies efficiently. Knowledge of CPR and first aid techniques, ensuring safe and secure environment for all pool users.

Overview

6
6
years of professional experience

Work History

Receptionist

Coco Creative Wellness
Cincinnati, OH
04.2024 - Current
  • Managed front desk operations, ensuring seamless patient check-in and appointment scheduling.
  • Coordinated communication between clients and wellness practitioners to enhance service delivery.
  • Maintained organized filing system for client records, improving retrieval efficiency.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Handled cash transactions and maintained sales and payments records accurately.
  • Responded to inquiries from callers seeking information.

Lifeguard

Cincinnati Recreation Commission
Cincinnati, OH
06.2020 - Current
  • Monitored pool area for safety, ensuring compliance with health and safety regulations.
  • Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
  • Conducted routine safety drills and training sessions for staff to enhance team preparedness.
  • Assisted in managing pool operations, including scheduling swim classes and events efficiently.
  • Provided friendly customer service to guests and addressed concerns.

Education

No Degree - Exploratory

University of Cincinnati
Cincinnati, OH
05-2029

High School Diploma -

Clark Montessori
Cincinnati, OH
05-2023

Skills

  • Telephone skills
  • Appointment scheduling
  • Customer and client relations
  • Greeting and seating clients
  • Service-oriented mindset
  • Basic accounting
  • Front desk operations
  • Phone etiquette
  • Calm demeanor
  • Courteous and professional

Timeline

Receptionist

Coco Creative Wellness
04.2024 - Current

Lifeguard

Cincinnati Recreation Commission
06.2020 - Current

No Degree - Exploratory

University of Cincinnati

High School Diploma -

Clark Montessori