- I participate in various sports activities for physical activity, camaraderie, and personal growth
- Video Gaming
- Music
- Volunteering at local church
Carter Harris
Fenton,MI
Summary
Results-driven professional skilled in team leadership and problem-solving. Successfully mentored new cashiers and implemented process enhancements that reduced checkout wait times, ensuring a reliable and positive shopping experience for customers.
Overview
5
5
years of professional experience
Work History
Cashier Team Lead
BBQ Holdings
Flint, MI
12.2020 - Current
- Supervised daily cash handling operations to ensure accuracy and compliance with company policies.
- Assisted customers in locating products, providing knowledgeable recommendations based on their needs.
- Implemented process improvements that streamlined checkout procedures, reducing wait times for customers.
- Resolved customer inquiries and complaints promptly, fostering a positive shopping experience.
- Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
- Assisted customers by answering questions and fulfilling requests.
- Communicated with customers and team members to solve problems.
- Processed both cash and card purchases and returns.
- Trained, mentored, and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
High School Mentor
Fenton Highschool
Fenton, MI
08.2023 - 12.2023
- Mentored students in academic subjects, fostering a supportive learning environment.
- Monitored student progress, providing feedback and encouragement to improve performance.
- Collaborated with teachers to identify specific needs of at-risk students, tailoring mentorship strategies accordingly.
- Coordinated with other mentors in developing best practices for enhancing the overall effectiveness of the high school mentorship program.
Education
Bachelor of Science - Mechanical Engineering
University Of Michigan-Flint
Flint, MI12-2028
High School Diploma -
Fenton Highschool
Fenton, MI05-2024
Skills
- Customer service
- Team leadership
- Problem-solving
- Cash handling
- Positive attitude
- Punctual and reliable
- Store opening and closing
- Product knowledge
Interests
Awards
-Academic Letter 2020-2024
-Scholar Athlete Award 2023-2024
Timeline
High School Mentor
Fenton Highschool
08.2023 - 12.2023
Cashier Team Lead
BBQ Holdings
12.2020 - Current
Bachelor of Science - Mechanical Engineering
University Of Michigan-Flint
High School Diploma -
Fenton Highschool