Summary
Overview
Work History
Education
Skills
Affiliations
Interests
Timeline
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Carter Jones

Glenwood Springs,CO

Summary

Experienced Manager with over 15 years of experience in customer service and managing team members. Excellent reputation for solving problems, improving customer satisfaction and driving overall operational improvements. I enjoy working with others in a positive work environment.

Overview

27
27
years of professional experience

Work History

Retail Sales Associate

Factory Outdoor
04.2023 - 06.2025

Helped to manage the shoe and clothing department at a local, family owned sporting goods store with 47 years of history in Glenwood Springs. Also helped customers with shoe selection, fitting and special orders of shoes and work boots. Worked all areas of the store for the going out of business sale from April 2025 to June 2025.

Contact: Pat and Shannon Long 303-817-7506

Kenny Schwartz 970-948-1079

Fly Fishing Guide

Taylor Creek Fly Fishing Shop
05.2019 - 03.2023
  • Introducing beginners to fly fishing with simple casting techniques and helping more experienced guests with fly selection, drifting tips and fishing hot spots. Available for both half day and full day float or wade trips depending on guest preference.
  • Contact: Scott Spooner - 970-927-4374

Beertender

Ball Brewing
12.2019 - 02.2021
  • Learned the brewing process to make craft beer for customers and Beertender for evening shifts.
  • Contact: Bobby Ball - 970-989-1210

Manager at Four Mountain Sports

Aspen Skiing Company
11.2005 - 06.2019
  • Hired, trained and guided team members to maintain high productivity while creating a positive work environment for both team members and guests. Average crew size was 15 to 25 team members. Managing a shop budget and payroll for team members.
  • Manager of the pre season Ski Build Project for 10 years, installing bindings and bar codes on ski equipment and snowboards for rental. Managed ten team members for three months and data entry for thousands of pieces of equipment.
  • Contact: Lincoln Neiley - 970-923-8740
  • Manager at Buttermilk From 2005-10 and Two Creeks in Snowmass From 2010-19

Groundskeeper and Landscaping

The Gant
05.2006 - 10.2008
  • Maintenance and upkeep of grounds and properties at Ute Place. Summer and Fall only.
  • Ute Place Properties

Assistant Manager

Aspen Skiing Company
11.2002 - 11.2004
  • Supported team members with training and maintained a productive work environment as shop supervisor.


Assistant Golf Professional

Aspen Glen
04.2001 - 09.2004
  • Assisted Head Pro with making purchases for club pro shop, golf lessons on the driving range and organizing tournaments.

Rental Technician

Aspen Skiing Company
11.1998 - 11.2001
  • Fitted guests with either ski or snowboard boots and selecting properly sized equipment. Safely fitting boot to binding for a good and safe customer experience.


Education

Bachelor of Arts - History And Political Science

Colorado State University
Fort Collins, CO

Skills

  • Operations Management
  • Retail Merchandising
  • Upselling Techniques
  • Computer Literate
  • Team Building Expertise
  • Rental and Retail Sales
  • Customer Oriented
  • Positive and Friendly

Affiliations

Member of Trout Unlimited, a Colorado organization that protects fishing habitat and rivers around the state.

Member of Roaring Fork Fishing Guide Alliance which supports Roaring Fork valley guides and helps to improve boat launch and take out areas.

Interests

I enjoy a variety of outdoor activities such as golf, skiing, fishing, hiking, hunting, camping, gardening, skateboarding and biking I also do some online gaming and enjoy reading books

Timeline

Retail Sales Associate

Factory Outdoor
04.2023 - 06.2025

Beertender

Ball Brewing
12.2019 - 02.2021

Fly Fishing Guide

Taylor Creek Fly Fishing Shop
05.2019 - 03.2023

Groundskeeper and Landscaping

The Gant
05.2006 - 10.2008

Manager at Four Mountain Sports

Aspen Skiing Company
11.2005 - 06.2019

Assistant Manager

Aspen Skiing Company
11.2002 - 11.2004

Assistant Golf Professional

Aspen Glen
04.2001 - 09.2004

Rental Technician

Aspen Skiing Company
11.1998 - 11.2001

Bachelor of Arts - History And Political Science

Colorado State University