Carter Metz

Jersey Mike's Subs

Charles Town, WV

09.2021 - 09.2024

Maintained store appearance by cleaning, stocking shelves, and ensuring merchandise was properly displayed.
Assisted in the training of new employees.
Provided guidance and support to other team members as needed.
Responded to customer inquiries and complaints in a professional manner.
Handled cash register transactions accurately while providing excellent customer service.
Resolved conflicts between customers, employees, and vendors in a timely manner.
Known for positive attitude, teamwork, and ability to thrive in any situation.
Managed food preparation and cooking in a timely, safe manner.
Managed the grill unit by myself, most of the time.
Managed unloading of truck deliveries of items upwards of 50 pounds or more, while also making sure everything ordered was delivered.
Keeping a record of what items are needed for smooth operations throughout the day, making adjustments if needed.
Created, made-to-order subs in a fast-paced work environment.
Adhered to food safety regulations with all orders.
Maintained attention to detail and cleanliness of the front line.
Committed to delivering an exceptional dining experience and customer satisfaction.