Carter Mike
Omaha,NE
Summary
Dynamic and service-oriented professional with a proven track record at Ancho and Agave, adept in mixology and handling difficult customers with patience. Excelled in fostering customer rapport and maintaining high sanitation standards, demonstrating strong multitasking abilities and a reliable work ethic. Achieved consistent customer satisfaction through exceptional service and teamwork.
Overview
6
6
years of professional experience
Work History
Bartender
Ancho and Agave
Omaha, USA
03.2024 - Current
- Juggled various responsibilities concurrently, ensuring consistent professional conduct.
- Exhibited superior customer service abilities by addressing requests promptly.
- Welcomed patrons with promptness and warmth, showcasing exceptional guest service skills.
- Ensured a tidy and well-supplied environment for customers.
- Fostered strong rapport with customers and staff.
- Provided drink suggestions to customers based on their preferences.
- Implemented alcohol awareness protocols to prevent guest intoxication.
Bartender
Mama's Pizza Midtown
Omaha, USA
03.2022 - 03.2024
- Efficiently handled diverse tasks concurrently, consistently exhibiting professionalism.
- Handled customer inquiries with efficiency and speed.
- Ensured consistent order and sanitation of the bar during high traffic periods.
- Worked in close collaboration with team members to ensure customers received high-quality service.
- Cleaned up spills and broken glassware and safely disposed of sharp pieces.
- Ensured proper sanitation of bar area, glassware, utensils, and equipment.
Line Cook / FOH
Oklahoma Joe's
Omaha, USA
01.2021 - 03.2022
- Oversaw concurrent tasks maintaining high quality and service efficiency.
- Collaborated with kitchen team members to optimize service.
- Ensured all cooking surfaces, utensils, and equipment were consistently cleaned.
- Guided new team members on correct equipment usage, work tasks, and adherence to safety rules.
Shift Lead
Ted and Wally's
Omaha, USA
08.2018 - 01.2021
- Oversaw daily store opening and closing for security maintenance.
- Provided timely assistance for customer queries and issues.
- Helped unload shipments from delivery trucks as necessary.
- Handled cashier responsibilities, efficiently accepting payments and providing change.
- Upheld safety protocols during operation of machinery like blenders and induction heaters.
- Recommended optimal products to meet customer needs.
- Customized orders based on customer requirements.
- Counted cash on hand at shift change and closing to determine shortages or overages and prepare bank deposit statements.
Education
High School Diploma -
Westside High School
Omaha05.2020
Skills
- Service-oriented mindset
- Highly reliable
- Handling difficult customers
- Payment processing
- Strong multitasking
- Proficient in mixology
- Patience and tolerance
References
References available upon request.
Timeline
Bartender
Ancho and Agave
03.2024 - Current
Bartender
Mama's Pizza Midtown
03.2022 - 03.2024
Line Cook / FOH
Oklahoma Joe's
01.2021 - 03.2022
Shift Lead
Ted and Wally's
08.2018 - 01.2021
High School Diploma -
Westside High School
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