Experienced in customer relationship management, ensuring high customer satisfaction and retention. Utilizes persuasive communication techniques to drive sales and foster customer loyalty. Proven ability to collaborate with team members to meet sales objectives and maintain a positive store environment.
Work History
Sales Associate
7 Months
Lease End | 10.2025 - 05.2026
Provided over-the-phone car financing sales support by assessing customer needs, explaining financing terms, and advancing applications.
Qualified, routed, and responded to customer service cold and warm leads to maintain timely follow-up.
Compiled customer interest information outlining available financial options and assisting with credit check processes.
Patient Care Coordinator
1 Year 3 Months
Summit Brain and Spine ( in Holy Cross Mountain Point Hospital) | 02.2025 - 05.2026
Coordinated patient scheduling, referrals, and follow-up visits across neurosurgery and spine care workflows.
Verified preauthorization requirements for imaging, procedures, and specialty appointments.
Created and submitted physical therapy imaging orders, pain management referrals, and related documentation.
Verified insurance benefits and preauthorization requirements for imaging, procedures, and specialty appointments.
Maintained accurate documentation in electronic medical records for referrals, authorizations, and care coordination.
Sales Associate and Assistant Leader
4 Months
Miller Bros Fiber Optic | 05.2026 - 09.2026
Developed quotes, proposals, and order details for accurate sales processing.
Door-to-door experience
Managed customer inquiries and matched fiber optic solutions to service requirements.
Coordinated with operations teams to ensure timely fulfillment and installation readiness.
Maintained customer records and updated account information in sales systems.
Sales Associate
5 Months
Pest Control Consultants | 04.2025 - 09.2025
Qualified customer inquiries and matched pest control services to property needs.
Door-to-door, in-person experience and customer service
Scheduled inspections and coordinated appointment details with technicians and customers.
Prepared service quotes and explained treatment options in clear, professional language.
Updated CRM records with lead status, contact notes, and follow-up actions.
Team Supervisor
3 Years 4 Months
Craig Crandall Landscaping | 04.2020 - 08.2023
Developed and implemented policies that enhanced team performance and accountability.
Monitored team members' progress and provided feedback and guidance.
Organized daily work schedules and delegated tasks to streamline project completion.
Transported and arranged heavy objects safely to maintain workplace organization.
Loaded pallets onto trucks using a forklift or other lifting equipment.
Performed regular cleaning and maintenance of tools and machinery to ensure safe operation.
Used hand tools such as hammers, screwdrivers, saws, drills. to perform repairs and maintenance tasks.
Inspected completed work for accuracy and quality assurance purposes.
Operated a variety of power tools including circular saws, sanders, grinders.
Shift Leader
8 Months
Thanksgiving Point | 12.2021 - 08.2022
Provided exceptional customer service and maintained a positive attitude throughout the shift.
Resolved customer complaints promptly and professionally.
Monitored employee performance, ensuring adherence to company policies and procedures.
Monitored employee performance to ensure compliance with company policies and procedures.
Ensured staff was properly trained on all aspects of their job duties, including safety protocols.
Maintained an organized work environment by delegating tasks to staff.
Inspected food preparation areas, maintaining compliance with sanitation standards.
Education
High School Diploma
Lone Peak High | Utah | 03-2022
Working Towards Associates Currently - Exercise Science
Brigham Young University | Provo, UT | 05-2028
Skills
Sales expertise
Sales tactics
Task delegation
Exceptional customer service
Sales Reporting
Sales process optimization
Effective Leadership
Assignment Delegation
Teamwork and collaboration
Innovation management
Excellent people skills
Accomplishments
Top of my team in sales this last summer and, by the end of summer, was able to co-lead a new team.
Working in car leasing and financing. By the end of my time, I had the highest percentage of claimed leads successfully closed as deals on the floor.
I became a team leader, then a group manager, then an assistant to the president in my two-year religious excursion.
Affiliations
I have volunteered at several food banks and the developmental center as well to help the community.
I served a two year religious excursion in south america allowing me to grow exponentially as a person and learn how to work with people of various cultures. How to lead and supervise groups and teams for the benefit of others. Became an expert in planning and follow through on events and projects.
Languages
English
Native/ Bilingual
Spanish
Professional
Interests
I love sports
the outdoors
staying physically active and healthy
building relationships with new people
hunting
fishing
and religious devotion.
Timeline
Sales Associate and Assistant Leader
Miller Bros Fiber Optic
05.2026 - 09.2026Read More
Sales Associate
Lease End
10.2025 - 05.2026Read More
Sales Associate
Pest Control Consultants
04.2025 - 09.2025Read More
Patient Care Coordinator
Summit Brain and Spine ( in Holy Cross Mountain Point Hospital)
02.2025 - 05.2026Read More
Shift Leader
Thanksgiving Point
12.2021 - 08.2022Read More
Team Supervisor
Craig Crandall Landscaping
04.2020 - 08.2023Read More
Lone Peak High
High School Diploma
Read More
Brigham Young University
Working Towards Associates Currently from Exercise Science