Summary
Overview
Work History
Education
Skills
Certification
Timeline
Guitar player
Guitar player
Generic
Carter Schaefer

Carter Schaefer

Broomfield,Colorado

Summary

Driven and dedicated customer-oriented professional with over 5 years of experience in an upscale dining environment. Proven record of enhancing customer satisfaction through exceptional service. Aiming to leverage skills to fill the server position in a prestigious restaurant.

Overview

10
10
years of professional experience
1
1
Certificate

Work History

Server

J. Alexander's Restaurant
05.2018 - 05.2023
  • Delivered high-quality service in upscale restaurant, with enthusiasm and successfully increased referrals
  • Helped customers with dietary restrictions, allergies and intolerances obtain safe, delicious food by working closely with kitchen staff on alternatives.
  • Managed and trained small team of new wait staff, increasing overall team efficiency
  • Performed opening and closing duties, ensuring dining area was prepared for seamless service transitions.
  • Mastered restaurant's POS system
  • Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
  • Worked well in team setting, providing support and guidance.

Automotive Technician

Brakes Plus
08.2023 - 01.2024
  • Perform routine automotive maintenance tasks, including oil changes, tire rotations, and brake inspections.
  • Diagnose and repair vehicle systems, such as engine transmissions, and electrical components.
  • Conduct vehicle inspections to identify potential issues and provide accurate estimates for repairs.
  • Utilize diagnostic tools and equipment to troubleshoot and resolve complex mechanical and technical problems.
  • Adhere to safety protocols and industry standards while servicing and repairing vehicles.

Server

First Watch
09.2021 - 01.2022
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Maximized table turnover rate by efficiently managing reservations and seating arrangements.
  • Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.

Sales Associate

Guitar Center West LA
01.2016 - 01.2017
  • Assist customers in selecting appropriate guitars based on their skills and preference
  • Provide expert advice on guitar specifications
  • Perform instrument demonstration
  • Maintain clean, organized retail space
  • Process customer transactions, including sales, returns and exchanges
  • Contribute to inventory management
  • Uphold a positive and welcoming atmosphere, fostering sense of belonging for guitar enthusiasts and aspiring clients to who visit the store.

Program Assistant

Palisades Malibu YMCA
01.2014 - 01.2016
  • Provided continuous supervision to children of all ages while maintaining safe and fun learning environment
  • Helped execute daily schedules and routines for summer programs.
  • Developed training materials for staff members, increasing overall competency levels within organization.
  • Increased participant satisfaction by regularly evaluating feedback and making necessary adjustments.
  • Acted as team leader in group projects, delegating tasks and providing feedback.
  • Proven ability to learn quickly and adapt to new situations.
  • Exercised leadership capabilities by successfully motivating and inspiring others.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Passionate about learning and committed to continual improvement.

Education

Associates Degree - AA

Middle Tennessee State University
Murfreesboro, TN
12.2018

Associate of Applied Science -

Columbia State Community College
Columbia, TN
2017

High School Diploma -

Pacific Palisades Charter High School
Pacific Palisades, CA
12.2014

Skills

  • Hospitality best practices
  • Strong Work Ethic
  • Reliable and Responsible
  • Service prioritization
  • Guest Engagement
  • Point of sale operation
  • Team Player
  • High Energy and Stamina

Certification

  • Licensed, Life Insurance, State of TN, 5/31/22 - 5/31/24
  • TIPS Certification, The Denver Bartending School, 3/1/24

Timeline

Automotive Technician

Brakes Plus
08.2023 - 01.2024

Server

First Watch
09.2021 - 01.2022

Server

J. Alexander's Restaurant
05.2018 - 05.2023

Sales Associate

Guitar Center West LA
01.2016 - 01.2017

Program Assistant

Palisades Malibu YMCA
01.2014 - 01.2016

Associates Degree - AA

Middle Tennessee State University

Associate of Applied Science -

Columbia State Community College

High School Diploma -

Pacific Palisades Charter High School

Guitar player

When I'm not working, I'm passionate and dedicated to playing the guitar.  My 14 year musical journey has been punctuated by some collaborative jam sessions in unique locations. My interest in guitar playing is a testament to my persistence, creativity and the enduring power of music to inspire and connect with others. 

Guitar player

When I'm not working, I'm passionate and dedicated to playing the guitar.  My 14 year musical journey has been punctuated by some collaborative jam sessions in unique locations. My interest in guitar playing is a testament to my persistence, creativity and the enduring power of music to inspire and connect with others. 

Carter Schaefer