Summary
Overview
Work History
Education
Skills
Timeline
Generic

Cary Sallee

Houston,TX

Summary

Personable and dedicated Customer Service Representative with extensive experience in restaurant industry. Solid team player with upbeat, positive attitude and proven skill in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Articulate, enthusiastic and results-oriented with demonstrated passion for building relationships, cultivating partnerships and growing businesses. Versatile Bartender with 9 years of hands-on experience using correct techniques and liquid measurements to expertly prepare alcoholic drinks. Creative and artistic team player with updated knowledge of menu items. Dedicated to providing positive customer experience to build loyal customer base. Familiar with wide range of beers, liquors, wine and cocktails. Works great with team members to serve customers and meet demand. Always ready to help others and reliable in keeping bar organized, stocked and ready for customers.

Overview

22
22
years of professional experience

Work History

Manager

Skechers
Humble, TX
11.2022 - Current
  • Monitored staff performance and addressed issues.
  • Enforced customer service standards and resolved customer problems to uphold quality service.
  • Trained employees on additional job positions to maintain coverage of roles.
  • Exercised good judgment and decision-making in escalating concerns and resolving issues.
  • Completed thorough opening, closing and shift change functions to maintain operational standards each day.
  • Assigned tasks to associates to fit skill levels and maximize team performance.

Bartender

Center Court Pizza & Brew
Pearland, TX
03.2017 - 11.2022
  • Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
  • Mixed and served both alcoholic and non-alcoholic drinks for patrons by following standard recipes and procedures.
  • Checked identification of guests to verify age requirements for alcohol purchase.
  • Maintained knowledge of bar and menu options to prepare drinks and make food recommendations.

Personal Trainer

Lazarus House: A Center For Wellness
Houston, TX
01.2006 - 02.2017
  • Demonstrated safe and proper exercise techniques to clients.
  • Communicated with clients to determine goals and performed client assessments.
  • Created personal training experiences for clients.
  • Studied multiple programs to provide health education, wellness and fitness program development to clients.
  • Built and established relationships with members and guests to help in pursuit of fitness goals.
  • Offered clients educational information and materials to help with preventive care, nutrition, body mechanics, fitness, stress management and ergonomics.
  • Maintained files detailing personal fitness regimens, records and contracts in newly-implemented system to keep client information current.

Bartender

Michaels Outpost
Houston, TX
01.2002 - 11.2005
  • Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
  • Mixed and served both alcoholic and non-alcoholic drinks for patrons by following standard recipes and procedures.
  • Checked identification of guests to verify age requirements for alcohol purchase.
  • Prepared cocktails from bar recipes and served wine, draft and bottled beer.
  • Managed bar area, cocktail design and menu and handled inventory, regulation compliance and customer relationships.
  • Maintained knowledge of bar and menu options to prepare drinks and make food recommendations.

Education

Associate of Applied Science - Real Estate

Houston Community College
Houston, TX
04.2019

Personal Trainer - Exercise Science

PFIT
Online
01.2005

Skills

  • Team Leadership
  • Time Management
  • Budget Control
  • Cross-Functional Team Management
  • Staff Development
  • Sales Techniques
  • Complex Problem-Solving
  • Staff Management
  • Employee Training and Development

Timeline

Manager

Skechers
11.2022 - Current

Bartender

Center Court Pizza & Brew
03.2017 - 11.2022

Personal Trainer

Lazarus House: A Center For Wellness
01.2006 - 02.2017

Bartender

Michaels Outpost
01.2002 - 11.2005

Associate of Applied Science - Real Estate

Houston Community College

Personal Trainer - Exercise Science

PFIT
Cary Sallee