Carys Rickermann
Manchester
Summary
Motivated Psychology graduate from the University of Connecticut who completed their degree a semester early, with hands-on experience in ABA therapy and customer-facing restaurant roles. Combines a strong understanding of human behavior with real-world experience supporting individuals, managing high-pressure situations, and delivering compassionate, effective service. Thrives in collaborative environments and brings empathy, accountability, and strong interpersonal skills to every role.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Server
Plan B Burger
Glastonbury, CT
09.2024 - Current
- Provided prompt and friendly service to enhance guest experiences.
- Responded quickly to customer inquiries, resolving issues efficiently and courteously.
- Managed cash handling procedures, ensuring accuracy in transactions at end of shifts.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
Behavioral Health Technician
Center For Children With Special Needs
Glastonbury, CT
09.2025 - 01.2026
- Assisted in implementing individualized care plans for children with special needs.
- Monitored client progress and documented behavioral changes consistently.
- Reduced challenging behaviors by implementing evidence-based interventions and monitoring their effectiveness.
- Monitored behavioral patterns to identify triggers and develop coping strategies.
Server
Enclave Grill
Burlington, CT
03.2024 - 09.2024
- Trained new servers on menu items, customer engagement, and service protocols.
- Resolved customer complaints swiftly to maintain positive dining environment.
- Cultivated warm relationships with regular customers.
- Bussed and reset tables to keep dining room and work areas clean.
Ice Cream Scooper
Rich Farm Ice Cream Shop
Bristol, CT
04.2021 - 08.2023
- Served customers efficiently, ensuring prompt service during peak hours.
- Maintained cleanliness and organization of serving area and equipment.
- Assisted in training new staff on ice cream preparation and customer service standards.
- Managed inventory levels, ensuring adequate stock of supplies for daily operations.
Education
Bachelor of Arts - Psychology
University of Connecticut
Storrs, CT12-2025
Skills
- Strong work ethic
- Team collaboration
- Suggestive selling
- Friendly, positive attitude
- Problem-solving
- Customer service
- Time management
- Flexible and adaptable
- Multitasking Abilities
- ABA Therapy
- Problem resolution
- Calm under pressure
Certification
- First Aid/CPR Certified
Languages
English
Native or Bilingual
Spanish
Limited Working
Timeline
Behavioral Health Technician
Center For Children With Special Needs
09.2025 - 01.2026
Server
Plan B Burger
09.2024 - Current
Server
Enclave Grill
03.2024 - 09.2024
Ice Cream Scooper
Rich Farm Ice Cream Shop
04.2021 - 08.2023
Bachelor of Arts - Psychology
University of Connecticut